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Posts by author

Tony Loeb

2314 posts
Tony Loeb, un expert reconnu de l'industrie hôtelière et du marketing digital, a gravi les échelons de sa carrière, passant de webmaster à Directeur Technique puis co-fondateur de WIHP où il participe à la création Meta I/O. Il a ensuite lancé "Experience", le premier CRM hôtelier mondial, révolutionnant l'expérience client et aidant plus de 4500 hôtels. Actuellement, il innove avec 10minhotel.com, une plateforme et une base de connaissance pour hôteliers, combinant ses passions pour l'hôtellerie et le marketing. Le site propose également un podcast informatif, "10 min pour un hôtelier", démontrant l'engagement continu de Tony pour l'innovation dans l'industrie hôtelière.

Whitbread PLC Upgrades Content Distribution with Iceportal Content

  • Tony Loeb
  • 19 March 2025
The implementation of Iceportal Content has significantly improved Whitbread’s operations. The company successfully expanded its market access by connecting with a wider network of distributors, many of which were previously…
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Shiji & IDeaS Partner for Advanced Hotel Integration

  • Tony Loeb
  • 19 March 2025
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Shiji Partners with Onyx CenterSource for Commission Payments

  • Tony Loeb
  • 19 March 2025
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Shiji Appoints Kiyoshi Sasamine as GM for Japan Growth

  • Tony Loeb
  • 19 March 2025
With an extensive hotel operational and management experience, Kiyoshi Sasamine joined Shiji to support and accelerate the growth of the company in Japan. Singapore, November 14, 2022 – Shiji, the…
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Samuel Braun Hotels Improves Feedback with Reviewpro

  • Tony Loeb
  • 19 March 2025
Samuel Braun Hotels achieved notable success in guest feedback management by leveraging Shiji’s ReviewPro. The hotel group improved its Global Review Index™ (GRI) by 2.7%, implemented an effective management response…
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Attitude Hotels Ranks #1 on TripAdvisor with Guest Focus

  • Tony Loeb
  • 19 March 2025
The company has always had a very strong service culture and staff were quick to take on the new processes and procedures. Heads of Department use ReviewPro during the daily…
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Blue Tree Hotels Used Surveys to Improve Reopening

  • Tony Loeb
  • 19 March 2025
The hotel set specific goals for the survey, and the results went far beyond expectations. All their targets were exceeded. • Responses Received: 3,399 vs. goal of 1500 • Conversion…
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How Radisson Hotel Group Cut Review Response Time in Half

  • Tony Loeb
  • 19 March 2025
Based on automation rules within the tool, the hotel’s General Manager (GM) receives an alert when a negative guest review is published. If a response is posted within the time…
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Corinthia Hotels Achieves 92% Response Rate in One Hour

  • Tony Loeb
  • 19 March 2025
As a brand that is the epitome of 5-starluxury, guest experience is a prime concern, so Corinthia puts great value upon anticipating the needs of guests in a seamless manner.…
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Partnership Vetween Sabre and Shiji Distribution | Shiji Group

  • Tony Loeb
  • 19 March 2025
Shiji Group partners with Sabre Corporation via Shiji Distribution Solutions to provide further access to hoteliers to the Chinese travel ecosystem and distribution channels. SINGAPORE and BEIJING, September 28, 2021 – Sabre…
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