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Travel Weekly Group Ltd

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US-firm Visito unveils AI phone call agent…

📱 Visito, an AI platform for independent hotels, launched Visito Voice to handle guest calls using AI, resolving over 50% of inquiries. Available 24/7 in 50+ languages, it integrates with property management systems and allows transitioning to WhatsApp, automating up to 97% of interactions. It provides hotel staff with call summaries and guest preferences insights. Pormer Sarram, co-founder and CEO, emphasized its efficiency and personal touch maintenance in high-volume call handling.
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Lufthansa Group expands Amex GBT partnership

📅 American Express Global Business Travel (Amex GBT) teams up with Lufthansa Group to expand New Distribution Capability (NDC) fares, enhancing customer value with access to NDC-only rates and promotions from airlines like Lufthansa, Swiss International Airlines, Brussels Airlines, Austrian Airlines, and Discover Airlines. Amex GBT's NDC programme already includes over 20 carriers, and the partnership aims to provide robust, NDC-enabled solutions for corporate customers, promising a seamless and personalized experience.
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FinMont integrates PRECISION’s fraud…

🛂 FinMont, a global travel payments platform, and PRECISION, part of Etraveli Group, are collaborating to combat payment fraud in the travel sector. Payment fraud costs airlines 3.1% of annual global e-commerce revenue, signaling a need for better solutions. The partnership will integrate PRECISION's fraud prevention technology into FinMont's system, aiming to improve payment security and efficiency for travel businesses. CEOs Suby Valluri of FinMont and Peny Rizou of Etraveli Group emphasize the benefits of seamless and reliable payment processes.
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Guest Post: Key trends shaping the…

💸 In 2025, the business travel industry witnesses traditional practices evolving with technology. The "Value of Business Travel report" from June 2024 indicated a 62% CEO expectation for increased travel budgets compared to 2023. Decentralization of trip booking and AI integration play significant roles, with TravelPerk incorporating AI to aid customer experience. 2024 saw industry consolidation, a trend expected to persist due to consistent unit economics. Despite technological advancements, the core need for in-person interaction continues to drive business travel.
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Leonardo Hotels embeds Nevaya for Google…

📱 Nevaya, a guest experience SaaS platform, and Leonardo Hotels UK launched built-in Google Cast in the hotel's properties, enhancing guest TV viewing experience. Nevaya, a pioneer in UK and Europe, was first to go live with Google Cast and receive Google certification. The technology is embedded in LG smart hotel TVs and supports both Android and iOS devices. Leonardo Hotels has over 50,000 rooms in 21 countries, with the initial rollout targeting their Master Collections brand.
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European OTA eDreams sets 7.25m subscriber…

💰 European OTA eDreams Odigeo projects attracting one million new subscribers by March 2026, reaching 7.35 million Prime members. Aiming for €215-€220 million in profits by March 2026, a 20% increase from the current €180 million. Anticipates at least 10% annual Prime membership growth in 2027-2028. With Prime available in just 10 of 44 markets, expansion potential is significant. The update was shared during a capital markets day in Barcelona with CEO Dana Dunne emphasizing the established success of Prime.
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Luxury Escapes rolls out booking portal for…

🏖️ Luxury Escapes launched Agent Hub, a booking portal for UK travel agents, following its Australian debut in March 2024. The platform provides exclusive travel deals, hotel products, customised tours, and cruises, with a focus on small group itineraries starting at just two people. Over 2,000 agents showed interest, aligning with Luxury Escapes' vision to innovate the travel industry. Agents earn commissions on deals and tours, enhancing the travel booking experience for millions of Brits. Access Agent Hub at https://leagenthub.com/gb.
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Guest Post: The changing face of premium…

📍 Luxury travel in 2025 has shifted towards longer, 18-night stays with a focus on immersive, single-destination experiences. High-end brands like LVMH, Intrepid Travel, Outbound Hotels, Viceroy, and Six Senses are adapting with offerings such as luxury train journeys and local cultural activities. Revenue management and CRM technologies are essential for personalized, profitable luxury travel services, enabling dynamic pricing and tailored itineraries with seamless customer interactions.
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