Travel Weekly Group Ltd - 10 Minutes News for Hoteliers - Page 111

2 min

HiJiffy rolls out Campaigns Manager solution

📢 HiJiffy, a conversational AI hospitality firm, launched its Campaigns Manager tool to enhance guest communication automation by integrating with a hotel’s Property Management System (PMS). The AI-driven platform can send messages via WhatsApp or SMS and includes SMS fallback for areas with poor internet. Tiago Araújo, CEO of HiJiffy, emphasizes its utility for operational efficiency and personalized guest engagement. It offers targeting, dynamic messaging, and an analytics dashboard, boasting a 99% message delivery and 84% open rate during tests. The tool is free for HiJiffy clients with Premium and Enterprise plans.

2 min

Travelport releases second State of Modern…

✈ Travelport released its "2025 State of Modern Retailing Report," signaling critical travel industry trends: transparency demand, new subscription models, and AI advancements. Nearly half (44%) of consumers cited travel companies for "consumer washing," with 45% for credit card companies. 47% see Fintech simplifying finances, but 56% find airline offers confusing. 56% also feel overwhelmed by content choices. Subscriptions gain traction, with eDreams ODIGEO's 6.5 million Prime subscribers. 35% would consider travel subscriptions in 2025. AI trust is high in travel; 42% of consumers trust travel brands with AI, and 58% use AI in their lives. Jen Catto, Travelport's CMO, emphasizes the importance of simplicity, transparency, and trust.

2 min

Club Quarters rolls out digital wallet…

🔔 Club Quarters, a hotel brand, now allows guests to use digital wallet-enabled mobile room keys across all its properties in the US and UK. This is a first for a hotel chain to implement such technology at all locations. The system includes Vostio Access Management by Vingcard, offering enhanced security with data encryption. Digital keys activate upon electronic check-in and work on both Apple and Android devices without unlocking the phone. Additionally, the digital key can access the hotel's fitness center and update automatically for extended stays. Club Quarters CEO John Paul Nichols emphasizes the move towards digital keys for improved convenience and security. Physical key cards remain available.

1 min

Air Europa expands Amadeus partnership to…

🚀 Air Europa expands partnership with Amadeus to deploy "Amadeus Value Cars" on its website, becoming the first airline to offer passengers access to multiple car rental options across thousands of global locations. According to Jesús Nuño de la Rosa, CEO of Air Europa, this move aims to provide travelers with more options and satisfaction. Francisco Pérez-Lozao Rüter, President of Hospitality at Amadeus, highlights the partnership's role in diversifying Air Europa's offerings and ensuring a seamless journey. Amadeus' research emphasizes the importance of self-service technology for airlines.

1 min

Travelport appoints Andrew Jordan as new…

🏢 Travelport, a UK-based travel tech firm, appoints Andrew Jordan as CPTO. Previously CTO at Elemental Materials Technology and leadership roles at Carlson Wagonlit Travel, NEP Group, NBCUniversal, and Thomson Reuters. Co-founded Beyond Analysis and was CIO at dunnhumby. Greg Webb, CEO of Travelport, highlights Jordan's expertise in technology platforms and innovation to advance their tech strategy. Jordan is tasked with furthering Travelport's mission to simplify the travel industry with transformative technology.

1 min

SystemsX appoints Danny Waine to roll out…

📈 UK-based SystemsX appoints Danny Waine for travel industry sales strategy execution. In 2025, SystemsX plans to expand its AI and automation solutions—Sense, Content, Bridge—across the travel industry, targeting travel agencies, tour operators, and service providers. Co-founder Gareth Arnold emphasizes the company's commitment to enhancing partners' operational efficiency and growth through technology. Waine endorses SystemsX's tools for boosting revenue and productivity in travel businesses.

1 min

ALTOUR predicts growing role of AI in…

🏨 By 2025, ALTOUR suggests AI-powered chatbots will supplant traditional GUIs in the travel industry, enhancing efficiency in booking, disruption management, and providing real-time travel insights. These chatbots will integrate into all business travel stages, while biometric technology will digitize the entire physical travel process. Additionally, corporate negotiations will prioritize full content access and status-related benefits alongside competitive pricing.

2 min

DidaTravel shares record sales from UK…

🚀 DidaTravel, a tech-driven travel distribution company, reported a record sales year in 2024, doubling UK outbound market business from 2023. Averaging 100% growth across main markets, the UK accounted for nearly a quarter of its total revenue. DidaTravel's global hotel portfolio includes over 75,000 directly contracted properties, catering to popular UK platforms. Top 2024 destinations for British travelers were Dubai, New York, Phuket, Paris, and Tokyo. DidaTravel aims to grow UK sales by another 100% in 2025.

1 min

Paxport acuires stake in passenger data…

📌 Paxport Group, specializing in airline solutions, has acquired a minority stake in Polish company PnrGo. PnrGo excels in passenger and crew data compliance, operating in over 60 countries and processing over 10 million passengers' data annually. The strategic investment aims to strengthen Paxport’s PNR data processing capabilities. CEOs Mikael Wandt of Paxport and Aleksander Goszczycki of PnrGo highlight the acquisition's enhancement of their service offerings and potential industry growth.

1 min

Travel platform Solartip debuts in MENA region

📱 Solartrip, the AI-driven marketplace, expanded into the MENA region, offering over 800 airlines and 2.5 million accommodations. It features AI personalization, crypto payments, and gamified rewards. Tapping into 60% of UAE travelers' trust in AI for information, Solartrip was launched in Dubai to make global travel effortless with innovative tools. CEO Michael Sokolov emphasizes a seamless booking experience for the tech-savvy traveler.

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