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Travel Weekly Group Ltd

1317 posts
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  • 2 min

Tui plans to more than double hotel…

  • Travel Weekly Group Ltd
  • 18 December 2024
🏕 Tui plans significant growth in Asia, aiming to more than double its portfolio of own brand hotels. Currently operating 18 hotels across six Asian countries, including resorts in the Maldives, Thailand, and Sri Lanka. New projects include Tui Blue and Tui Suneo brands, targeting a 2025 launch in China. Additionally, a new luxury brand, 'The Mora,' is being developed for Bali. Tui opened its first hotels in China and Malaysia in 2024 and expanded into Vietnam with Tui Blue Berawa. Tui's presence also includes Tui Blue Maduzi Bangkok in Thailand. Partnership-based expansions under management or franchise agreements are set for 2025. The strategy aims to cater to Asia's growing middle class and diversify Tui's global customer base, reducing dependency on the European market.
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  • 2 min

Skift and Travelier releases first ground…

  • Travel Weekly Group Ltd
  • 18 December 2024
📍 Travel-tech specialist Travelier, in partnership with Skift, reported a $198 billion ground and sea transportation market within the $3 trillion global travel industry. The sector encompasses buses, ferries, trains, and intercity transfers but excludes urban metros and ride-hailing. There are over 170,000 stations worldwide, with Asia being the fastest-growing region. Despite a preference for planning trips online by 82% of travellers, only 24% of bookings are made digitally. The report highlights trains leading at $102.2 billion, buses at $77.4 billion, and ferries at $18.4 billion in market size. Digital adoption is accelerating, with the potential for substantial growth in South America, Africa, and the Middle East.
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  • 2 min

Equality in Tourism announces third Gender…

  • Travel Weekly Group Ltd
  • 18 December 2024
📝 Equality in Tourism's Gender Equality Champion of the Year Award, in its third edition, was announced on International Women’s Day at ITB Berlin. The 2024 award honored Accor Brazil’s Embrace Program in Accommodation for aiding domestic abuse survivors and Eternal Landscapes Mongolia in Travel & Destinations for supporting female workforce development. NH Hotel Group was the runner-up. Applications for the 2025 award, aimed at advancing gender equality in tourism in line with UNWTO’s 2030 Agenda, close on January 20, 2025. Winners will be celebrated at ITB Berlin in March.
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  • 1 min

HBX Group launches AI trainer to assist…

  • Travel Weekly Group Ltd
  • 18 December 2024
🚀 HBX Group launched an AI solution for training customer service agents, simulating conversations in 13 languages across hundreds of scenarios, with four difficulty levels. The system enhances training efficiency, requires less trainer supervision, and aims to improve customer experience. HBX Group seeks to expand this technology to other areas in the traveltech sector.
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  • 2 min

AIntensify celebrates one year working with…

  • Travel Weekly Group Ltd
  • 18 December 2024
📢 Custom Travel Solutions (CTS) celebrated its one-year partnership with AItensify, a German company specializing in voice and text analytics, for improving customer service in the travel industry. Through AItensify's omnichannel analytics tools, CTS now analyzes customer interactions, translating them into actionable KPIs. This synergy resulted in significantly increased member satisfaction and operational efficiency, driven by sentiment analysis and automated issue resolution. CTS iterates their program monthly, while AItensify marks their expansion into the U.S. market.
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  • 6 min

Big Interview: Accelya on the ‘when and…

  • Travel Weekly Group Ltd
  • 18 December 2024
🛫 McKinsey predicts NDC could deliver $45 billion to the airline industry by 2030, with IATA aiming for full NDC adoption by then. Accelya powers over 50% of global NDC transactions, witnessing 30% average NDC adoption among its customers, with some reaching 70%. Corporate travel's NDC bookings surged 157% year-over-year. Europe initially led NDC adoption with Lufthansa Group, Finnair, and Air France/KLM, while the U.S. sees significant progress with American Airlines and Delta. Accelya has 50,000+ active agencies, partners with AWS, and is backed by Vista Equity Partners.
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  • 1 min

Servantrip expands into Italian market…

  • Travel Weekly Group Ltd
  • 17 December 2024
📍 Servantrip, a B2B platform for activities and transfers, expands into Italy by partnering with WayPlans, a B2B platform for travel agencies. The collaboration gives WayPlans' clients access to over 750,000 activities and transfers, and provides Servantrip’s partners with bookings from WayPlans’ 2,600+ sales points. Davide Rossi, CEO of WayPlans, and Manuel Núñez, CEO of Servantrip, affirm the partnership will enhance value and connect to the global network.
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  • 2 min

Travelport extends Cathay Pacific…

  • Travel Weekly Group Ltd
  • 17 December 2024
✈ Travelport, a global GDS and travel technology firm, has renewed its multi-source distribution agreement with Cathay Pacific. The integration of Cathay Pacific’s NDC content into Travelport+ is expected to launch within the coming months. This will allow agents to compare the airline's NDC and non-NDC offers in one view, enhancing the retailing experience in the travel industry. The partnership emphasizes customized product offerings and reliable service delivery.
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  • 3 min

Guest Post: Travel’s consumer loyalty…

  • Travel Weekly Group Ltd
  • 17 December 2024
💳 PayPal research indicates that a complicated or lengthy checkout process causes 22% of shoppers to abandon their purchases. Online booking platforms and payment methods have reshaped the travel industry, but outdated payment experiences hinder customer loyalty. E-wallets play a crucial role in retaining customers, allowing the collection of points and cashback for future bookings. In travel marketplaces, split payment functionalities through embedded payments distribute transaction funds to multiple stakeholders, fostering trust and loyalty.
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  • 2 min

Traveltek reveals TProfile partnership for…

  • Travel Weekly Group Ltd
  • 17 December 2024
📅 Traveltek and TProfile, Travolution Awards 2024 winner for Best Technology Product, announce a strategic partnership to enhance CRM and documentation software capabilities of Traveltek customers. The initial proof of concept will be launched before Christmas, with further system synchronisation expected in the new year. The integration aims to reduce duplicate entries, administrative errors, and increase efficiency for travel agents and tour operators. Strong demand for the collaboration has been reported with pilot customers already showing interest.
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