95% of business travellers see AI potential…
📅 American Express Global Business Travel (Amex GBT) research shows 95% of frequent business travelers believe AI can improve travel with convenience (44%), cost savings (43%), and streamlined expense management (41%). The survey involved 2,260 UK and US professionals. However, only 29% trust AI for personalized flight preferences, and 23% for hotel room selection, highlighting privacy and accuracy concerns. Amex GBT focuses on AI innovation, ensuring secure and responsible advancements. Concerns include data security (46%), accuracy (44%), and reliability (37%).
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