Travel Weekly Group Ltd - 10 Minutes News for Hoteliers - Page 29

2 min

Dubai’s low-cost carrier Flydubai teams up…

✈️ FlyDubai, a Dubai-based carrier with a network covering over 135 destinations in 57 countries, is adopting Accelya's NDC solution to enhance its distribution and retailing capabilities. Announced at the T2RL Engage event, this partnership marks a significant milestone in FlyDubai's digital transformation. The collaboration aims to offer rich content, dynamic offers, and improved personalization across channels. Accelya leads in NDC implementation, managing over 50% of global NDC volumes with its FLX ONE platform.

2 min

Just 10% of travel buyers currently trust…

🚀 Just 10% of travel buyers currently trust AI for booking support, with only 10% using AI for dynamic pricing insights, and 30% planning to adopt it within 12 months. 25% want AI to automate tasks, while 23% seek real-time travel updates. Steve Clagg emphasizes AI's role in reducing manual work and improving efficiency. The inaugural Business Travel Show America is set for 15-16 October at Javits Center, New York, featuring over 100 exhibitors.

1 min

InterLnkd rolls out first inflight shopping…

🛩 AirMall by InterLnkd transforms inflight Wi-Fi into a digital shopping hub, connecting travelers to 20,000+ brands without onboard stock. Airlines can offset connectivity costs and offer passengers a personalized shopping experience via their devices, with home or travel destination delivery. Robert Goldsmith, COO of InterLnkd, highlights this as a new revenue stream for airlines. The platform supports payments, integrates with loyalty programs, and uses a matching engine for personalized product curation.

3 min

Dida bolsters team to spearhead global…

📰 Shenzhen, 23rd September 2025, Dida Holdings appointed Daryl Lee, former WebBeds CEO, as Group CEO effective 5 October 2025. Dida, established in 2012 by Rikin Wu, is a leading B2B travel distribution platform in Asia-Pacific. Lee's appointment aims to strengthen Dida's position as a premier global travel tech gateway. Dida's portfolio includes Dida Hotels, Flights, Go, and Experiences, enhancing travel globally with AI, automation, and digital connectivity. Lee aims to expand Dida's AI-driven solutions and global distribution network.

3 min

Apaleo makes agentic AI more practical for…

📱 Apaleo launches the Model Context Protocol (MCP) Server in 2025, transforming AI agent deployment in hospitality. The MCP Server standardizes AI interactions across hotel systems, reducing custom coding and enabling faster automation. Apaleo collaborates with hoteliers like citizenM, which has 37 hotels globally, to co-create AI solutions. The initiative promises improved scalability and operational efficiency. The MCP Server follows Apaleo's earlier launch of the Agent Hub, marking a significant innovation in hospitality tech.

2 min

Brown Hotels eyes international growth with…

📈 SAS company IDeaS partners with Brown Hotels to implement the G3 Revenue Management System (RMS) across properties in Israel, Greece, Cyprus, and Croatia. Since deployment, Brown Hotels reports improved forecast accuracy and room optimization, with a significant revenue uplift. The implementation process included online training and live virtual sessions, aiding in a smooth transition. The system allows Brown Hotels to base rates on demand forecasts, enhancing operational efficiency and strategic decision-making.

1 min

CMAC Group welcomes new Director of Group…

🚀 Paul Wardle appointed as Director of Group Operations at CMAC Group. With nearly a decade of experience managing teams and projects in the North West, he will lead UK and EU operations centers, ensuring 24/7 service delivery. CMAC, a tech-driven transportation and disruption management company, partners with leading airlines and travel firms. Wardle aims to enhance operational resilience and service quality as CMAC expands domestically and internationally.

2 min

Data Appeal and Mabrian become European…

📈 Data Appeal and Mabrian have partnered with the European Travel Commission (ETC) to provide quarterly sustainability insights and tourism data to Europe's 36 national tourism organizations (NTOs). Founded in 1948, the ETC aims to enhance sustainable tourism in Europe. Data Appeal offers metrics on sustainability, while Mabrian supplies data on travel interests, security, and demand. This partnership helps NTOs make informed decisions and improve destination management through ETC's various communication platforms.

2 min

A-ROSA rolls out AI to its customer service…

🚢 A-ROSA River Cruises, in partnership with German tech company Alyza, implemented AI in customer service. By mid-September 2025, AI analyzed 22,000 calls, reducing avoidable service calls by 45% and boosting booking completions by 89%. Calls averaged five minutes each. AI offers real-time metrics, improves booking efficiency, and enhances conversion rates. A-ROSA aims to reduce unnecessary customer contacts, allowing staff more time for personalized consultations, improving customer relations with practical coaching and tailored call center training.

1 min

Direct Travel acquires partner ATPI

📅 Direct Travel Inc has acquired ATPI, creating one of the world's largest travel management companies with over $6 billion in annual revenue. This merger aims to enhance international rollout of Avenir Travel Edition, a real-time intelligence platform. Direct Travel CEO Christal Bemont highlights the strategic fit, enhancing service delivery at scale. ATPI CEO Ian Sinderson emphasizes the shared vision for innovative global travel management, combining specialized services and technology to rival mega-agencies.

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