Travel Weekly Group Ltd

💳 TerraPay and XanderPay partnered to simplify international hotel payments. Hotels can now centralize operations on a single platform, reducing costs and improving cash flow management. This collaboration empowers hoteliers with control over collection, settlement, and reconciliation processes, optimizing financial operations and unlocking growth in the digital tourism economy. The partnership shifts payment strategies to centralised models, reducing reliance on traditional systems like SWIFT, and enhancing guest-centric payments for seamless experiences in the hospitality sector.

🛳️ MSC Cruises, the world's third-largest cruise company, partnered with Peopleware to overhaul workforce management for global contact centers. Previously reliant on spreadsheets, MSC standardized processes to handle seasonal peaks, such as new ships or marketing campaigns. The new system ensures better customer service, lower abandonment rates, and more employee autonomy via a self-service portal. Workforce management has become a strategic driver for customer service and business decisions, according to Michele Pepe, Corporate Workforce Planning Manager.

🛫 Traxo expands its Marketplace with six new partners, enhancing corporate travel data integration. Over 400 companies use Traxo's solutions, improving safety, ESG tracking, and cost management. New partners include AlertMedia for emergency communication, Alō Index for ESG data, Elements for travel ROI, Fare Audit for fare accuracy, Restrata for risk management, and Travlr ID for data control. These integrations allow real-time access to Traxo clients’ bookings, ensuring smarter and more secure travel experiences.

🛳️ Vertical Systems collaborates with Carnival Cruises to automate cruise bookings and itinerary management for P&O, Cunard, and Princess. In partnership with Dreamlake, phase two of their integration enhances back-office efficiency using Tarsc software. This week, new functionality reaches Vertical Travel Group, Holiday Elite, and Your Holiday Booking. Lewis Johnston notes the reduced manual input and improved after-sales process. Previous integrations include easyJet, Jet2, and Olympic Holidays. CTO David Becker emphasizes creating an effortless booking ecosystem.