Travel Weekly Group Ltd - 10 Minutes News for Hoteliers - Page 52

2 min

Propellic urges brands to adapt Google’s AI…

💻 Google CEO Sundar Pichai announced AI Mode, a conversational search experience, already live as a separate tab before full integration. AI Mode transforms user interaction, offering dynamic conversations like a personal travel agent. Brennen Bliss, CEO of Propellic, predicts it will dominate search within 12 months. Currently, Google’s search ads generate nearly 80% of Alphabet’s revenue, with AI integration dependent on monetization success. Travel brands must adapt quickly to remain visible in this evolving search landscape.

1 min

Travel eSIM provider Airalo raises $220…

📶 Airalo, an international travel eSIM provider, raised $220 million in funding, led by CVC's $185 million contribution, reaching a valuation over $1 billion. Serving over 20 million travelers in 200+ destinations, Airalo will enhance user experience and expand offerings, including eSIM bundles and new in-app features for web, iOS, and Android. CEO Ahmet Bahadir Ozdemir highlights the funding as a milestone for global connectivity, with plans to innovate international mobile solutions and enterprise platforms.

1 min

Virgin Atlantic becomes first UK airline to…

🚀 Virgin Atlantic will introduce free streaming-quality Wi-Fi on Boeing 787s, Airbus A350s, and A330neos by late 2026, fully installed by 2027. As the first UK airline to offer this, it capitalizes on Starlink's advanced satellite constellation for high-speed, low-latency global internet. Flying Club members enjoy free access across the fleet. The service supports multiple devices, enabling seamless connectivity for entertainment, work, and communication. Chief Experience Officer Siobhan Fitzpatrick emphasizes innovative, enhanced onboard experiences.

1 min

IndiGo Ventures makes first investment

🛩 IndiGo Ventures closed its initial fund at $52 million, targeting early-stage startups for pre-Series A, Series A, and Series B investments. Approved by the Securities and Exchange Board of India in October 2024, the fund seeks innovations in aviation, sustainability, and digital solutions. IndiGo's expertise aims to foster new product development. The venture made its first investment in Jeh Aerospace, specializing in aerospace and defense manufacturing.

2 min

Airline passenger communications company…

🛫 UK-based 15below acquired Airport AI, an AI platform used by over 80 airports, for an undisclosed sum. This strategic move aims to enhance passenger experiences by integrating airline and airport systems. The solution will improve service through self-service options, reduce costs, and provide more responsive customer support via digital channels like WhatsApp and WeChat. The collaboration is set to expand Airport AI's global reach and foster seamless communication, improving efficiency across the air travel industry.

2 min

Sojern teams up with tech company PubMatic

📰 Sojern and PubMatic are collaborating to enhance programmatic advertising for the travel industry. By integrating Sojern’s real-time travel data with PubMatic’s inventory, advertisers can create personalized, targeted campaigns. This partnership allows precise audience targeting while ensuring privacy compliance. Josh Beckwith from Sojern and Mark Williams from PubMatic emphasize the benefits of curation for advertisers, publishers, and audiences, leading to improved transparency, control, and performance.

2 min

Emirates agrees to terms with Crypto.com

💰 Emirates and Crypto.com signed a Memorandum of Understanding (MoU) to integrate Crypto.com Pay into its payment systems, effective next year. The signing involved key figures like Sheikh Ahmed bin Saeed Al Maktoum and executives from Emirates and Crypto.com. The move aligns with Dubai's vision for financial innovation and targets tech-savvy customers who prefer digital currencies. Both companies aim to enhance cryptocurrency adoption through promotional campaigns, as Dubai strengthens its role as a global cryptocurrency hub.

2 min

Ireckonu research makes hospitality…

📈 New research by Ireckonu, led by Dr. Rik van Leeuwen, reveals a breakthrough in hospitality churn management. Conducted with a major North American hotel chain, the study shows that a 20% discount email at 75% churn risk boosts rebooking. This AI-driven approach combines the BG/NBD model with reinforcement learning, enhancing guest retention strategies. Ireckonu plans to integrate these findings into their platform, offering hotels actionable insights for improving guest loyalty and personalizing experiences.

2 min

Reconfirm.ai offers AI booking tool free trial

💻 Reconfirm.ai, launched in 2023, offers a 15-day free trial for its AI-powered booking and renewal confirmation tool, targeting travel and membership businesses. It automates tasks like hotel bookings and membership renewals using voice AI, reducing human errors, and operational costs. The system operates 24/7, enabling faster workflows. CEO Mike Putman emphasizes the trial helps businesses experience the benefits without commitment. The platform supports various customer operations, transforming manual processes into efficient, auditable workflows.

2 min

RoomRacoon partners with AI platform HiJiffy

💻 RoomRaccoon integrates with HiJiffy to automate up to 90% of guest interactions across over 130 languages in Europe. This partnership empowers independent hotels to enhance guest experiences and boost direct bookings. HiJiffy's AI assistant engages guests via live chat on hotel websites and social media, while RoomRaccoon’s PMS data personalizes messages throughout the guest journey. This collaboration enables efficient communication and increases revenue without additional staff effort.

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