Travel Weekly Group Ltd - 10 Minutes News for Hoteliers - Page 54

2 min

Trip.com Group pioneers a greener global…

🌎 Trip.com Group has launched a feature providing carbon emissions data for major travel services, supporting sustainable travel goals. In 2024, the company facilitated over 100 million sustainable travel orders and produced 457 MWh of clean electricity. The Country Retreat Programme expanded to 34 sites, creating 40,000 job opportunities and boosting incomes by USD 5,500. Women represent 57.1% of the workforce, with 32.7% in senior roles. The company targets carbon neutrality by 2050.

2 min

Katanox wins FCA authorisation for UK

💳 Katanox was granted a PSD2 license by the FCA to offer payment services in the UK, extending its reach beyond the EEA. The platform improves hospitality payment processes by consolidating functions, reducing VCC transaction failures (up to 25%), and cutting reconciliation time, where 31% of hotels struggle. On average, five employees spend 7 hours weekly on reconciliation. Katanox's solution enhances efficiency, transparency, and the customer experience for hotels and travel agencies.

2 min

Saudi PIF New Murabba partners with tech…

🏗️ New Murabba, a PIF company, partners with South Korea's NAVER Cloud for a 14 sq km urban project in Riyadh, KSA. The three-year agreement focuses on tech and automation, with New Murabba's CEO Michael Dyke emphasizing its role in Vision 2030. The project will create 300,000 jobs, featuring 100,000 residential units, 10,000 hotel rooms, and The Mukaab. A forum in Seoul with over 500 delegates explores tech and investment opportunities. ????️

1 min

SaaS solution RateGain integrates with…

💻 RateGain and Cloudbeds have partnered to enhance hotel distribution strategies using AI. Integrating RateGain’s UNO Channel Manager with Cloudbeds’ property management system, the collaboration allows management of rates, inventory, and reservations across 400+ channels. The AI-powered system reduces manual labor and overbookings. Cloudbeds’ PMS optimizes costs, staff, and profitability, while Cloudbeds Intelligence provides decision-making advantages. Bhanu Chopra (RateGain) and Adam Harris (Cloudbeds) highlight the partnership's potential for unlocking global revenue opportunities.

2 min

RMS appoints new CFO to strengthen…

📈 Chetan Arjun has been appointed as CFO of RMS, a hospitality platform, to drive global growth. With 20+ years of financial expertise from roles at PwC, Coles Group, and Lux Group, he will focus on RMS’s financial strategy and support its vision as a top technology partner. RMS operates in 70 countries, serving over 7,000 properties. CEO Adam Seskis, appointed December 2024, highlights Chetan’s role in aligning financial and strategic goals. RMS expands with backing from Advent Partners.

2 min

Accelya leads global NDC transactions in 2024

✈️ Accelya dominates the global airline retailing technology sector, handling 53.3% of New Distribution Capability (NDC) transactions, as per T2RL. This represents more than half of global volumes, eclipsing other providers. With 66% of airlines adopting NDC, distribution is set to triple in three years, transforming retail strategies. Accelya’s AWS-powered platform supports full Offer, Order, Settle, and Delivery (OOSD) processes. CEO Sam Gilliland emphasizes their role in enabling scalable, revenue-generating airline commerce.

2 min

NUMA Group expands its global reach with UK…

📍 NUMA Group acquired Native Places last year and announced a new property at 17 Jubilee Street, Brighton, UK, opening this summer. The former MyBrighton Hotel will feature 84 units and 172 beds. NUMA's expansion includes a modern tech stack, enhancing their digital guest experience. Already active in 15 countries and 36 cities, with nearly 9,000 units, NUMA plans to expand further in the UK, targeting cities like Manchester, Bristol, and Edinburgh.

2 min

Pedro Alves to head up SITA Borders

🛂 Pedro Alves has been appointed as Senior Vice President at SITA, tasked with leading its Borders business through digital innovation. In 2024, Alves joined SITA to head global business development. He succeeds Jeremy Springall, who, since 2016, transformed SITA Borders, partnering with over 70 governments. In 2024, Springall led SITA to its largest deal ever. Alves brings experience from CGI, Vision-Box, and IDEMIA, focusing on secure, scalable, and people-centric border solutions.

2 min

Technoheaven’s global bed bank platform is…

💻 Technoheaven's new bed bank platform, launched in 2025, offers access to over 1 million properties globally, partnering with 80+ suppliers and 15+ channel managers. The platform features API integration for scalability, AI-powered Hotel Mapping for data standardization, and dynamic pricing tools. Travel agents, OTAs, and DMCs benefit from seamless operations and multiple revenue streams, while suppliers gain control over inventory distribution. CEO Vinod Kelwani highlights transparency, profitability, and scale.

3 min

Guest post: Destined to take off: How…

💻 Lufthansa leveraged conversational agentic AI during the COVID-19 pandemic to manage surging inquiries. AI agents handle tasks autonomously, like rebooking flights and processing refunds, reducing human workload. These agents, integrated with backend systems, manage over 16 million conversations annually, offering multilingual support and real-time translation. This technology enhances customer service by providing real-time issue resolution and personalized trip planning, proving more efficient than traditional chatbots and call centers.

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