Travel Weekly Group Ltd - 10 Minutes News for Hoteliers - Page 84

2 min

HBX Group advances its sustainability strategy

???? HBX Group published its ESG 2024 Report, highlighting environmental, social, and governance progress and its commitment to sustainable tourism. Over the past year, it expanded the Sustainable Hotels Programme to over 40,000 certified establishments, with 6,000+ eschewing single-use plastic. The company has over 300 subscribers in its knowledge exchange hub and received the Climate Change Award at A World for Travel event, as well as the CSR Best Practice Award at the 15th Sustainability Week in Spain. HBX Group is developing a decarbonisation plan, seeking ISO 14001 certification, and plans to grow its Think Big programme internationally.

2 min

Hospitality platform surpasses 12,500…

🏨 Hospitality technology platform Mews has boosted its customer base by 85%, now serving over 12,500 global customers. In North America, the company doubled its customer base in 2024, while the DACH region (Germany, Austria, and Switzerland) achieved 20% market penetration, and France experienced a 37% annual growth. Mews has recently received an additional $75 million investment from Tiger Global. Notable clients include Lark Hotels and Gravity Haus. Mews offers cloud-native, AI-enabled solutions for the hotel industry.

2 min

Europeans opt for Easter travel to Japan…

🛫 Europe's Easter 2025 travel trends show a mix of long-haul and unique destinations according to RateHawk. Top 10 Easter destinations for Europeans: Japan, USA, Spain, Italy, France, UAE, UK, Portugal, Turkey, and Thailand. Japan leads with 12.2% of bookings, seeing a 100% increase from Easter 2024. Average accommodation booking value is £840 for a 3-night stay. Iceland bookings from Germany have quadrupled since spring 2024. Saudi Arabia and UAE demand grows among UK and Spanish travel agencies, with Saudi bookings up by 2.5x and UAE doubling year-on-year. USA claims 12% of all European accommodation bookings. Long-haul destinations make up 47% of bookings, up 12% from 2024. RateHawk offers travel agents 2.6 million accommodation options across 220 countries.

2 min

India expands its presence at 2025 Arabian…

🌍 India's tourism industry is booming, with a focus on its market at the Arabian Travel Market (ATM) from 28 April to 1 May in Dubai. India's outbound tourism is expected to hit US$55 billion by 2034, growing at a CAGR of 11.4%. Dubai saw 3.14 million South Asian visitors last year, with India being significant. Indian hotel supply grew at over 3% CAGR in the last decade, adding 114,000 rooms since 2014. ATM 2023 will see a 41% increase in Indian participation, expecting over 47,000 attendees and 2,600 exhibitors.

1 min

Tokyo launches medical information portal

🏥 Launched by the Tokyo Metropolitan Government, the Tokyo Medical Information Site for Foreign Tourists and Residents is an online portal designed to assist non-Japanese speakers with navigating the city's healthcare system. It provides information on emergency assistance, how to find medical facilities, receiving care instructions, and multilingual support contacts. The portal is available in multiple languages, including Japanese, English, Chinese (simplified and traditional), Korean, and others via AI translation.

2 min

ATPI’s Asian expansion strengthens global…

🛫 ATPI, a travel and events solutions provider, is expanding across Asia, with the regional corporate travel market projected to increase from $737.1 billion in 2024 to $848.16 billion by 2025. The Manchester-headquartered company is enhancing its presence in China, Taiwan, South Korea, and opening new offices in India and Balikpapan, Indonesia. ATPI's expansion aims to meet the demands of Asia's rapidly growing economic sectors, including technology, AI, electric vehicles, and renewable energy. With a focus on tech-driven, custom travel solutions, ATPI also caters to specific industries like marine, energy, and event management.

3 min

HBX Group hosts first European partner…

📌 HBX Group's MarketHub event was held in Algarve, Europe, attracting hundreds of executives to discuss technology, Gen Z, and digital payments. The platform processes over 6.2 billion searches and 80,000 requests per second, with a €200 million investment in technology over three years. "Olivia," an AI-powered customer service platform, and advanced AI applications were showcased. The Algarve saw 5.2 million visitors in 2024, exemplifying sustainable tourism growth. The global travel industry, valued at $11 trillion, is expected to see the B2B travel market reach $94 billion by 2032. Gen Z, comprising 30% of the global population, prioritizes personalized, sustainable travel, heavily influenced by social media. HBX Group's recent IPO and commitment to governance and transparency were also highlighted.

2 min

Airlines risk losing billions by failing to…

🏨 A report by Accenture reveals airlines could boost annual revenues by 3-6% by adopting new distribution models, potentially unlocking billions in revenue. Insights from over 300 airline executives and 3,000 travelers indicate a disconnect between traveler expectations and airline offerings. Slow adoption of New Distribution Capability (NDC) since 2012 leads to missed revenue and customer retention opportunities. Airlines are losing $14 billion in untapped revenue; 71% of travelers prefer OTAs for ease and deals. Technological and skill constraints hinder progress, with 32% of airline executives blaming outdated tech and 29% a lack of workforce skills. Only 1% see leadership mindset as a barrier.

2 min

TTI addresses AI uses at its annual conference

📈 Travel Technology Initiative (TTI) held an event last month in London to discuss AI use in the travel industry. Google's Lalit Gupta showcased Generative AI applications, emphasizing a shift from query-driven to multi-modal searches. Trip.com's European GM, Andy Washington, discussed personalization of trip recommendations through AI. Autoura CEO Alex Bainbridge highlighted the importance of AI in itinerary planning. Worldpay, which sponsored the event, presented on eCommerce fraud prevention with AI. The day also included a live coding tutorial.

2 min

Travel industry one of the worst offenders…

📍 The UK travel websites rank 23rd out of 29 industries for digital accessibility, with an average of 59.7 accessibility errors per homepage according to the 2025 WebAIM Million Report. Common issues include low-contrast text (79.1% of pages), missing alternative text (55.5%), and unlabelled form inputs (48.2%). Despite a 10.3% decrease in accessibility errors across all sectors, the travel industry still presents substantial challenges for disabled users. With the European Accessibility Act (EAA) coming into effect in June, companies must meet stricter standards. Nexer Digital's "I Matter Too" campaign promotes year-round accessibility integration into businesses' digital strategies, highlighting the 16 million disabled people in the UK who have a combined spending power of £274 billion.

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