CSR and Sustainability

🌊 Lussmanns seafood restaurant opens in Highgate, London, after 20 years and a 3-year expansion pause. Founded by Andrei Lussmann in 2002, the Hertfordshire-based group, backed by Luke Johnson, previously had 3 locations and closed Oxford and Tring sites. Highgate’s menu offers sustainable, locally-sourced dishes with a set menu priced at £20.95 for two courses, and £23.95 for three. The new 130-cover venue features a café, dining area, bar, and a 30-cover walled garden. Another opening is expected next month at the former Loch Fyne site in Woburn near Milton Keynes.

🏎 Neat, supported by Lewis Hamilton and Leonardo DiCaprio, closed its London Victoria restaurant last week, reducing its London presence to three locales in Soho, Camden, and Wembley. This follows the group's downsizing last year due to financial pressures and the closure of New York and Dubai outposts. Co-founder Zack Bishti departed the business, which was launched in September 2019 and planned for 1,000 global sites by 2030. Despite a $18m fundraise in 2023, Neat made a £7.9m loss in 2022 after a £3.2m loss previously. Neat rebranded in February 2023, dropping 'Burger' from its name and expanding its menu beyond fast food. The brand maintains one international site in Milan.

✈ Travalyst, Prince Harry's not-for-profit, has introduced flight emissions data in over 65 billion searches. The Travel Impact Model (TIM) developed by Google assesses flight emissions per passenger. Users can now filter flights by emissions, cost, and timings. A typical London to New York flight emits 466 kg CO2e, but platforms show options with 12% less emissions. The initiative aims to influence traveler choice, drive sustainable offerings, and aid in reduction targets.

🌳 Mike Shutts, VP at CoralTree Hospitality, and Trina White, GM at Parkside Hotels & Resorts, highlight the importance of green certification for hotels. Parkside achieved a 94% waste diversion rate, surpassing its previous pre-COVID high of over 80%. Since 2016, a third party conducts audits, directly verifying with waste and recycling companies. Shutts endorses Green Key Global, which assesses hotels on sustainable management and impacts on the environment, culture, and socioeconomics, offering tools and guidance to reduce consumption and costs.

🎁 Mike Shutts of CoralTree Hospitality emphasizes education for employees on sustainability to inform guests accurately. Trina White of Parkside Hotel & Spa cites a $30 discount for guests booking seven days in advance and opting out of housekeeping to promote sustainability. Subtle guest communications, like tent cards for zero waste, prove effective. Sustainability attracts and retains young talent, says Joe Bojanowski of PM Hotel Group, mentioning tree planting activities for employee involvement.

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🌍 Post-Covid travel surge strains environment, as European airports hit pre-pandemic passenger traffic levels in the first half of 2024, with tourism accounting for about 8% of global emissions. Sector's efforts include solar panels on hotels, electric car rentals, and plant-based restaurant menus to cut emissions. Air travel emissions remain high due to tech limits, challenging the International Energy Agency's 2050 net-zero goal. Solutions focus on clean tech deployment and demand management, with studies from Sweden and the Netherlands emphasizing reduced air travel.

🚧 Jennifer Krapp, head of restaurant operations at The Indigo Road Hospitality Group, shares her journey and tips for avoiding burnout in an episode aired on Sept. 8, 2024. She talks about her love for hospitality beginning at a young age, a career inflection point (04:28), leading her team through a major setback (06:27), and her experience opening 14 restaurants in 3.5 years (09:26). Jennifer discusses her personal experience with burnout and recovery (10:09), including daily practices like morning exercise and work-life boundaries (11:49), emphasizing self-care's importance (14:57).

🍕 The "Becoming a B Corp" event at Pizza Pilgrims Canary Wharf on October 1 will feature interactive workshops with B Corp analysts and brands like Pizza Pilgrims, Big Mama, Hawksmoor, Blacklock, and Caravan. Aimed at aiding and inspiring hospitality businesses on their B Corp certification journey, the event includes 15-minute presentations, a ticket-inclusive lunch, and breakout sessions with B Corp assessors. Other hospitality firms with B Corp status include Grind and Fallow. Tickets available online.

🏡 Dina Belon, president of Staypineapple Hotels, highlighted sustainability's role in the hospitality industry on Sept. 1, 2024. Industry associations aim for a unified sustainability certification (01:47). Creativity and mental energy are as crucial as cost in sustainability (02:49). Business and group travel preferences drive sustainable practices (03:19). Data-driven sustainability reporting is emphasized (04:42), with third-party verification such as Green Key Global being important for marketing (06:18).