Innovation

🚀 SynergySuite raised $12 million to expand its AI-powered restaurant platform, with funding led by Oyster Capital in Dublin and support from First Analysis and Lago Innovation in Chicago. The funds will enhance global expansion and product innovation. SynergySuite, based in the U.S. and Dublin, supports brands like Pollo Campero and Tropical Smoothie Cafe across thousands of locations, offering AI solutions for inventory, labor, and more. In 2025, it won multiple awards for innovation and customer service.

🛫 Travel disruptions, from the July 2024 CrowdStrike outage to the January 2025 UK storms, highlight the need for robust ground transport strategies. In the UK, 46% of travelers are less likely to fly after disruptions, and 49% lacked alternative transport. Operators are adopting tech-driven, flexible solutions, integrating real-time data, and focusing on inclusivity to maintain reliability and passenger trust. Demand-led models, smart scaling, and tech-enhancements are reshaping the travel sector's resilience.

💻 In Q1 2025, deepfake-enabled fraud cost businesses over $200 million. AI makes real-time voice and video impersonation easy, challenging traditional defenses. Despite this, only 6% of hotels see deepfakes as a significant risk. In 2025, 40% of executives faced deepfake attacks, with AI fraud losses in the U.S. projected to reach $40 billion by 2027. Nearly half of hotel leaders worry about data breaches, yet many lack training. 42% see third-party systems as the top cyber risk.

💸 SynergySuite raised $12 million to enhance its AI-powered restaurant platform, aiming for global expansion and innovation. Led by Oyster Capital (Dublin) and supported by First Analysis (Chicago) and Lago Innovation (Chicago), this funding supports SynergySuite's scalability, offering tools like AI forecasting and intelligent labor planning. Headquartered in the U.S., with teams in Ireland, the UK, and Montenegro, it serves brands like Pollo Campero. In 2025, it won multiple awards for innovation and customer service.

🛑 Google Gemini integrates hotel ads into AI travel summaries, enhancing personalization and efficiency. Humanoid robots are increasingly used in hotels for guest services, sparking debate. Automation in hotel finance improves cash management. Chatlyn secures $8.6 million to centralize hotel communications. Buffalo Run Casino uses QCI Go for personalized guest engagement. The focus is on strategic integration and human augmentation to enhance services rather than replace human interaction. #HospitalityTech #AITrends

💻 In 2021, Rahul Musunuri and Mrudula Vadlamudi launched Khumbu, a dedicated company focused on restaurant integration, spun out from their technology consultancy. Bootstrapped from inception, Khumbu aims to handle complex integrations, enabling clients to focus on growth. The name is inspired by the Khumbu region near Mount Everest, symbolizing their goal to help customers reach new heights. In 2025, Khumbu debuted at the Restaurant Technology Network's Start-Up Alley during the MURTEC Experience Matters event.

🍴 Vistify Inc. launched Menu Builder by vMenu, allowing restaurants to create and update menus quickly. The tool features a drag-and-drop interface, enabling menu customization in under an hour. CEO Michael Mathieu highlighted its ability to adapt to local demands without design support. Unlike complex legacy systems, Menu Builder provides a speedier, user-friendly option for replicating menus and localizing content, eliminating the need for external designers and custom code in fast-paced QSR environments.

🍴 Vistify Inc. launched Menu Builder by vMenu, allowing restaurants to create branded, dynamic menus quickly. Operators can update and publish menus in under an hour, adapting to local demand without tech support. CEO Michael Mathieu highlights its real-time update deployment and brand consistency, transforming the Quick Service Restaurant (QSR) environment. The tool's intuitive interface allows custom fonts, logos, and visuals, offering a faster solution compared to legacy systems that relied on external designers and custom code.