Innovation

🎶 HCN and Stingray are collaborating to stream 20 channels of licensed music on HCN's in-room tablets for hotels. This service is free for hotels due to HCN’s ad-supported platform, with audio ads playing after every three songs. Stingray offers a wide range of music genres, enhancing guest experience. Kevin Bidner, CEO of HCN, highlights this as a first for legal in-room music streaming, while David Purdy, CRO of Stingray, emphasizes the value in enhancing guest stays.

🎵 Hotel Communication Network (HCN) and Stingray have partnered to offer hotels 20 genre-diverse music channels on in-room tablets. ???? This service, free to hotels, is ad-supported with audio ads every three songs. HCN covers all licenses and royalties—no hotel costs. Guests can enjoy multitasking while listening. CEO Kevin Bidner calls this a "major evolution in guest experience," while David Purdy, CRO of Stingray, sees it as enhancing relaxation and guest satisfaction.????

💼 Extended Stay America, a leader in extended stays for over 30 years, launched Client Connect, a tailored travel program for long-term business stays targeting sectors like construction and healthcare. With over 700 properties, it offers account management, flexible policies, and a booking experience for business needs. The program features a Direct Bill Program, a business app, discounted rates for longer stays, and amenities like fully equipped kitchens and complimentary Wi-Fi. It's available to business clients with future enhancements expected.

🎵 Hotel Communication Network (HCN) partners with Stingray, offering 20 genre-diverse music channels on HCN’s in-room tablets. Guests enjoy curated playlists with ads after every three songs, at no cost to hotels. All licenses and royalty fees are covered by HCN's ad-supported platform. Kevin Bidner, CEO of HCN, highlights this as a first in legally streaming music in hotel rooms. This Canadian partnership enhances guest experience, combining tech and entertainment.

🎵 Hotel Communication Network (HCN) teams up with Stingray to offer 20 channels of licensed music streaming on in-room tablets in Chicago, Illinois. Guests can multitask while listening to curated playlists. The ad-supported platform means no cost to hotels, eliminating infrastructure requirements. Kevin Bidner, HCN's CEO, highlights the evolution in guest experience. David Purdy, Stingray's CRO, emphasizes enhancing hotel stays without royalty fees charged to hotels.

💻 Hoteliers face staffing challenges due to rising wages and a shrinking talent pool. Mews technology helps hotels optimize operations with fewer staff by automating tasks, enhancing guest interactions, and creating flexible job roles. AI integration improves efficiency in guest communications and revenue management. Automated check-ins can boost online participation to 30% with SMS reminders. Mews tools like kiosks and POS terminals streamline operations, while partnerships like Hotels for Trees promote sustainability, all leading to higher profitability and guest satisfaction.

🏨 GCC Hotel & Club, Mumbai, experienced a 15% revenue increase. How? By implementing STAAH’s tools for modern operations and booking management. Located on five acres, it offers 106 rooms, 110 serviced apartments, and 42 conference spaces. STAAH’s Booking Engine facilitated direct bookings, while the Channel Manager updated availability across platforms. The WatchMyRate feature displayed competitor prices, boosting direct bookings. Garfield Soares emphasized the decade-long partnership focused on revenue optimization.

🗺️ Travellers under 35 are twice as likely to use AI for trip planning compared to those over 55, as per the Global Rescue Summer 2025 Survey. Only 24% of travellers use AI, with younger groups leading adoption. Non-US users are 40% more likely than US users to use AI tools (30% vs. 21%). 79% find AI tools useful, and 58% of under-35s don't trust AI in emergencies. Despite trust issues, 89% are likely to reuse AI.