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Innovation

4509 posts

[[ 9 ]]

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  • 1 min

Working Together to Advance the Industry: Susan Lucas Honored with Lifetime Achievement Award

  • Tony Loeb
  • 26 March 2025
💻 Susan Lucas, after an elective in college sparked her interest, combined tech and business and entered the restaurant industry as an interim IT leader. Advocating for mentorship and cross-generational learning, Lucas values the guidance received and given throughout her career. She was honored with the Lifetime Achievement Award at MURTEC on March 11, recognizing her journey, contributions to restaurant technology, and efforts in nurturing future leaders. The awards were sponsored by Milagro.
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  • 3 min

Grazzy, U.S. Bank Debit Card Program Simplifies the Way Tipped Employees Earn and Receive Digital Tips

  • Tony Loeb
  • 26 March 2025
🛡 Marriott International partners with PathSpot Technologies for enhanced food safety across its 9,300+ properties. PathSpot's real-time hygiene management system, including hand scanners and SafetySuite software, helps Marriott properties save 2-8 hours daily in back-of-house operations, improves health standards, and reduces food waste and energy consumption. The collaboration also involves Marriott's minority equity investment in PathSpot. The company emphasizes innovation in hospitality, focusing on health and safety for guests and efficiency for associates.
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  • 3 min

Panera Brands Names Paul Carbone Chief Executive Officer

  • Tony Loeb
  • 26 March 2025
🛒 Marriott International partners with PathSpot Technologies to introduce a hygiene management system across its 9,300+ properties, enhancing food safety with handwashing validation and equipment monitoring. With over $7 billion in F&B sales and 53 Michelin stars globally, Marriott's collaboration aims for efficient procedure monitoring and improved customer safety. PathSpot's technology saves 2-8 hours daily in back-of-house tasks, contributing to reduced maintenance costs and decreased food waste and energy use. Marriott also made a minority equity investment in PathSpot.
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  • 3 min

Marriott International, PathSpot Announce Partnership

  • Tony Loeb
  • 26 March 2025
🚿 Marriott International partners with PathSpot Technologies for hygiene management in its 9,300+ properties globally. This collaboration provides real-time contamination detection with handwashing validation and equipment monitoring, elevating food safety standards. Marriott, with $7 billion in sales, 53 Michelin stars, and over 10,000 F&B operations, aims to enhance guest health and safety. PathSpot's technology saves properties 2-8 hours daily in monitoring, while also improving maintenance efficiency and reducing food waste and energy consumption. Marriott has also invested in PathSpot.
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  • 3 min

Dyna Robotics Raises $23.5 Million to Commercialize Embodied AI with Low-Cost Robots

  • Tony Loeb
  • 26 March 2025
🛒 Marriott International, Inc. partners with PathSpot Technologies, Inc. to introduce hygiene management technology across its 9,300+ properties worldwide. This collaboration aims to improve health and safety with a handwashing validation system, focusing on Marriott's $7 billion in food and beverage operations and 53 Michelin stars. PathSpot's Hand Scanners and SafetySuite anticipate saving properties 2-8 hours daily in monitoring, while enhancing food safety and sustainability. Marriott also made a minority equity investment in PathSpot.
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  • 2 min

Marriott Enters Agreement With PathSpot for Hygiene Management System

  • LODGING Staff
  • 26 March 2025
🛈 Marriott International collaborates with PathSpot Technologies to implement hygiene management systems across its portfolio of over 9,300 properties globally. The tech includes handwashing validation and equipment monitoring to enhance food safety. With $7 billion in food and beverage sales and 53 Michelin stars, Marriott employs PathSpot's Hand Scanner and SafetySuite for health standards, including real-time temperature monitoring for food quality assurance. This move further solidifies Marriott's commitment to guest health and safety.
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  • 2 min

Haymarket Hub to reopen under Garner Hotels

  • Eloise Hanson
  • 26 March 2025
🏨 Palm Holdings will reopen Edinburgh's Haymarket Hub Hotel under IHG’s Garner Hotels brand in June after a £2 million investment. Spacebrand designs the refurbishment, led by Fitzsimons, incorporating energy-efficient VX4 Smart Thermostats. The hotel, supporting social causes, will donate £1 per guest to Action Against Hunger. Garner Hotels, launched in August 2023, has 23 open hotels and 94 in development, with Haymarket joining 61 European properties.
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The Case for a Standardized RFP Process in Restaurants

  • Tony Loeb
  • 26 March 2025
💾 At MURTEC 2025, Skip Kimpel and Christopher Sebes highlighted the benefits of standardizing RFPs using Restaurant Technology Network (RTN) standards to improve efficiency and interoperability in restaurant technology. The lack of industry standards has made technology integration complex and costly. RTN's standards, focused initially on menu data, now cover transaction, customer, inventory, and timekeeping data. Inclusion of RTN standards in RFPs pressures vendors to adopt best practices, reducing costs and simplifying technology transitions. Collaboration via RTN helps address real-world issues, promoting operational efficiency and innovation.
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Building the right hotel tech stack: Essentials, challenges, and practical tips

  • Maciej Czajka
  • 26 March 2025
🏨 Hotel tech stacks, comprising software and digital tools like PMS, channel managers, and guest messaging platforms, are crucial for optimizing operations, boosting revenue, and enhancing guest satisfaction. Essentials include cloud-based PMS, channel managers to synchronize inventory and rates, booking engines for direct reservations, RMS for pricing strategies, and CRM for personalized guest interactions. Integration is key to avoid disjointed workflows and data silos. HiJiffy is highlighted as a platform that automates guest communications and integrates with PMS and CRM. Hotels are advised to prioritize guest experience and scalable, user-friendly solutions.
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  • 3 min

Gen Z generation pushing for work travel

  • Travel Weekly Group Ltd
  • 26 March 2025
👤 69% of travelers across generations look forward to business trips, with 70% of Gen Z (18-28) eager but also stressed. Gen Z (63%) less likely understands employer's duty of care compared to 68% overall and 73% of Millennials. UK and US travelers (84% UK, 90% US) feel supported by employers during disruptions. 45% of Gen Z experienced travel disruption, more than Millennials (36%) and Gen X (32%). 60% are interested in digital tools, 70% want human assistance. Over half are comfortable with AI for tasks: flights (62%), expenses (60%). Millennials more comfortable with AI than Gen Z. 62% US/UK travelers extended trips for leisure, 65% maintain personal values on work trips, frequent flyers (78%) more so. 40% of remote workers consider travel opportunities important for job choice. 55% expect more travel in five years, 66% think it will get easier.
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