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Innovation

4504 posts

[[ 9 ]]

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  • 1 min

E-Magazine Issue #9

  • saladplate
  • 14 March 2025
🥕 Saladplate, part of Informa Markets, serves as the content and engagement hub for the Hospitality, Food and Beverage industry. It provides weekly news updates, a monthly newsletter, and a bi-monthly e-magazine, alongside exclusive access to over 10,000 brands, companies, and products. The platform also facilitates registration and updates for more than 35 international trade events.
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  • 3 min

Cloudbeds Report Finds Independent Hoteliers are Looking to Optimize Performance in 2025

  • Tony Loeb
  • 14 March 2025
📦 Deliverect, a global food tech SaaS company, unveiled Pulse Sentinel to eliminate unnoticed downtime on delivery platforms, augmenting restaurant performance. A restaurant brand with 100 locations suffers an average of 5% downtime, equating to 322 hours weekly, causing an estimated £50,000 in revenue loss. Burger King UK, with 321 locations, leverages Pulse Sentinel for near-perfect uptime, proactive issue resolution, and an average of 4,000 automatic online restorations per month, resulting in significant sales uplift and recovered sales. Pulse Sentinel offers real-time solutions, automated re-open flows, and data-driven performance optimization, addressing undesired downtime caused by technical glitches and other issues.
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  • 2 min

EasyJet holidays outlines efforts to make…

  • Travel Weekly Group Ltd
  • 14 March 2025
💸 EasyJet holidays, through its first impact report, has committed to sustainable trips by introducing electric vehicle transfers in Rhodes for over 5,200 passengers, covering 152,000km and saving approximately 27 tonnes of CO2. Partnering with the Global Sustainable Tourism Council, they offer sustainability courses for hotels in Spain, Greece, and Turkey, with over 300 signed up and 37% of top-selling properties certified. AI technology in Costa Adeje saved around €100,000 by reducing food waste. With partnerships including Abta and UN Tourism, they strive to benefit local economies and aim for rapid sustainability progress.
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  • 3 min

Guest Post: Outsmarting the algorithm

  • Travel Weekly Group Ltd
  • 14 March 2025
🏖️ Summer 2025 package holiday prices in the UK have increased by 4.2%, outpacing inflation. Epsilon's research shows 46% of travellers value personal recommendations and seek trust, variety, and expertise when planning trips. Airlines like easyJet use customer data to personalize experiences, commemorating its 20th anniversary by creating individual customer stories. Travel businesses are urged to utilize first-party data and AI-driven recommendations to foster loyalty through personalized and emotionally engaging experiences.
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2025: The year of performance optimization for independent hotels

  • Automatic
  • 14 March 2025
📌 Cloudbeds' 2025 report, released on Mar 14, outlines trends for independent hotels: optimizing performance amid labor shortages, increased competition from 72% U.S. branded hotels, and price-sensitive travelers. Key 2024 stats: occupancy stabilized, Global ADR fell 1%, and OTAs drove 61% of bookings. Challenges for 2025 include seeking alternative revenue, managing rising costs, tackling labor issues, and integrating AI. Access the full report at Cloudbeds.com.
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Microsoft issues warning for Booking.com phishing campaign

  • Automatic
  • 14 March 2025
🚬 Hospitality workers worldwide, particularly in North America, Southeast Asia, and Europe, have been targeted by a phishing campaign since December 2024, impersonating Booking.com. The "ClickFix" technique exploited by attackers involves victims manually launching malware. Malware strains used include XWorm, Lumma stealer, VenomRAT, AsyncRAT, Danabot, and NetSupport RAT. The campaign is linked to Storm-1865, a group previously targeting hotel guests and e-commerce users. Booking.com acknowledged the attacks but confirmed no system breach. Microsoft recommends caution in email handling to prevent attacks.
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  • 3 min

HungerRush Enhances Delivery Services with Uber Direct Integration

  • Tony Loeb
  • 13 March 2025
🍕 Deliverect, a global food tech SaaS company, launched Pulse Sentinel to eliminate unnoticed delivery platform downtime, safeguarding revenue and operations. Research indicates a restaurant brand with 100 locations suffers an average 5% downtime weekly, amounting to 322 hours offline and an estimated £50,000 lost weekly revenue. Burger King UK, with 321 locations, relies on Pulse Sentinel, which has improved uptime to over 99% within six months and restored connectivity an average of 4,000 times per month. Pulse Sentinel acted 892 times in one week alone to prevent outages, driving revenue and customer retention for Burger King UK.
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  • 3 min

IRIS Expands Mobile Ordering Partnership with Coury Hospitality to Enhance Guest Experience

  • Tony Loeb
  • 13 March 2025
📍 Deliverect, a global food tech SaaS company, launched Pulse Sentinel to address unnoticed delivery platform downtime. Their data reveals a brand with 100 locations experiences an average of 5% downtime weekly, equating to 322 hours and an estimated loss of £50,000 in revenue. Burger King UK, using Pulse Sentinel across 321 locations, improved uptime to over 99% within six months and automatically restored connectivity 4,000 times per month, ensuring near-perfect uptime and revenue protection. Pulse Sentinel brought Burger King's restaurants back online 892 times in a single week.
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  • 3 min

FreshAir Sensor Partners with Curator Hotel & Resort Collection to Innovate In- Room Wellness Experiences

  • Tony Loeb
  • 13 March 2025
💰 Deliverect launched Pulse Sentinel, a tool to eliminate unnoticed downtime on delivery platforms, which can cost a restaurant brand with 100 locations an estimated £50,000 in lost weekly revenue due to an average of 5% downtime or 322 hours weekly. Burger King UK has utilized Pulse Sentinel across 321 locations to combat downtime, recovering lost sales and boosting uptime to over 99% in six months. Pulse Sentinel restored connectivity an average of 4,000 times per month, and in a recent week, it was triggered 892 times. Deliverect's Pulse platform offers marketplace visibility and competitive monitoring, while Pulse Sentinel provides automated re-opening flows and notifications for maximal uptime and growth.
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  • 2 min

Crestline Deploys Stayntouch’s PMS at Four Independent Hotels

  • LODGING Staff
  • 13 March 2025
📱 Stayntouch partners with Crestline Hotels & Resorts to implement their Property Management System (PMS) across four independent properties including The Nordic Lodge, Phoenix Park Hotel, Waldorf Towers South Beach, and The Delphi. The system offers user-friendly design, advanced automation, group functionality, and access to over 1,200 integrations. Leah McFarland, SVP of Revenue Strategy at Crestline, emphasizes PMS's support for independent properties, seamless integration, and proactive service from Stayntouch.
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