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Innovation

4503 posts

[[ 9 ]]

Putting Tech on the Menu: Global and Regional Perspectives

  • saladplate
  • 14 October 2024
📈 Rob Grimes, CEO of IFBTA and host of TechBytes podcast, founded IFBTA at the 2014 FSTEC, which he created in 1996. He's headquartered ConStrata Technology Consulting in Potomac, Maryland since 1994. A prolific speaker, Rob has spoken at over 1,000 global industry events, contributes to industry publications, and holds positions at Penn State, University of South Florida, University of Delaware, and UNLV. Active in industry committees, he's a past Chairman of the Penn State Hotel & Restaurant Society and a member of the AHLA’s F&B Committee.
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Beyond the Menu: Accelerating Innovation with Data-Driven Insights and Business Experimentation presented by Mastercard

  • saladplate
  • 14 October 2024
📈 Aditi Sawhney serves as Senior Vice President of Business & Market Insights at Mastercard Services in Asia Pacific. She boasts over 15 years of experience in corporate and GTM strategy, product management, M&A, P&L management, and business development. Her previous roles include positions at Capital One, BCG, and Shell. Aditi holds an MBA from the University of Michigan, Ross School of Business and is an alumnus of Nanyang Technological University.
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  • 2 min

Guest Post: How to boost efficiency and cut…

  • Travolution
  • 14 October 2024
💰 Corporate travel management is being revolutionized by AI, with predictive analytics for forecasting trends and costs, automated booking systems, and personalized recommendations. Advanced booking tools offer dynamic pricing and real-time fare adjustments. Expense management solutions automate reporting and streamline reimbursement while adhering to policies. Mobile apps provide updates and manage itineraries, whereas integrated risk management tools ensure traveler safety with real-time assessments and alerts. These technologies are essential for enhancing efficiency, safety, and satisfaction in corporate travel.
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  • 1 min

Mobile internet tech company Hubby proves…

  • Melinda Healy
  • 14 October 2024
💵 Hubby, launched in December 2022, is celebrating its second year with revenues expected to hit €750,000 by year’s end. The company has distributed over 175,000 eSIMs through B2B2C channels, such as travel agencies and tour operators. Initially funded with €450,000 from friends and family, the mobile internet tech provider enhances customer service and opens cross-selling opportunities by offering affordable eSIMs as an added value for travelers in-destination.
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  • 2 min

Amadeus and Reed & Mackay roll out Cytric…

  • Melinda Healy
  • 14 October 2024
🌍 Travel technology company Amadeus and Reed & Mackay launch Cytric Easy platform in mainland Europe, integrated into Microsoft Teams for efficient business travel and event planning. Reed & Mackay, with offices in Spain, France, Sweden, Germany, and Italy, focuses on local-market language specializations and API offerings, enhancing its European presence. The partnership offers clients centralized reporting, profile management, risk management tools, and continuous innovation in booking and mobile app services, aiming to simplify travel logistics and communication within established software channels.
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IHG Hotels & Resorts embraces the future of travel planning

  • Automatic
  • 14 October 2024
📱 IHG Hotels & Resorts launched 'Mind Lobby' at SXSW Sydney 2024, which runs from October 14. Located at Sydney's International Convention Centre, this technology uses eye-tracking to analyze reactions to travel imagery in under 60 seconds, identifying true travel preferences for experiences such as culinary indulgences, city escapes, or sun-drenched retreats.
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Alipay+ and the future of mobile payments in travel

  • Automatic
  • 14 October 2024
💳 Alipay+ saw strong growth in 2024, reflecting the travel industry's shift towards digital payment solutions. On October 14, 2024, the platform highlighted the convenience of mobile wallets for international travelers, eliminating the need to carry cash or face high foreign transaction fees. Key features include the use of familiar apps like Alipay, GCash, and Touch 'n Go in destinations such as Japan, South Korea, and Thailand. Alipay+ also offers marketing services, allowing merchants to promote targeted discounts and promotions to travelers.
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  • 2 min

STAAH successfully helps Vietnamese resort to streamline operations

  • Nashi Dasgupta
  • 13 October 2024
🏡 Hoi An River Beach Resort & Residences in Vietnam uses STAAH's technology for real-time inventory and rate updates, saving staff hours in managing distribution. STAAH's channel manager resolved price parity issues, prevented overbookings, and increased bookings and revenue. Exceptional customer support and analytics insight from STAAH have been crucial in driving the resort's operational improvements and revenue growth.
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  • 1 min

I Want To Create A New Hospitality School – Tyler Florence

  • Josiah Mackenzie
  • 12 October 2024
🏥 Tyler Florence, a chef and restaurateur, announced on Oct. 12, 2024, his plan to open a new hospitality school in San Francisco. The institution aims to rival top culinary schools, cultivating passionate talent for the hospitality industry. He referenced the influence of Charleston's food scene and institutions like Johnson and Wales University on his career. The curriculum will address the industry's current needs. Mentioned figures include former San Francisco Mayor Ed Lee and current Mayor London Breed.
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  • 4 min

Hospitality America Strengthening its Tech Stack to Enhance Business Intelligence and Decision Making

  • Tony Loeb
  • 12 October 2024
💻 Hospitality America is advancing its technology by integrating business intelligence across its hotels, with Wes Cargen as the vice president of business intelligence. The investment aims to provide real-time insights, actionable data, and enhance forecasting for agile management. Leveraging an AI-enabled Microsoft tenant, the company plans to automate processes and enhance personalization and retention strategies. Hospitality America intends to build internal dashboards and reporting tools to support decision-making, predict maintenance needs, and optimize revenue management. Cargen's background includes experience with Actabl (ProfitSword) and a 15-year history with Hospitality America. The enhanced BI capabilities are anticipated to improve asset performance and return on investment for owners and investors.
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