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Innovation

4503 posts

[[ 9 ]]

PwC US selects KAYAK for Business

  • Automatic
  • 18 July 2024
📌 On July 18, 2024, KAYAK, in partnership with Blockskye and PwC, enhanced its Enterprise solution for over 75,000 PwC US employees, allowing business travel planning and booking through various platforms and streamlining expense management. The update provides interoperability, eliminates employee expense reports, and creates new revenue opportunities.
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  • 2 min

Norwegian Convention Center Uses RMS Cloud to Automate Bookings

  • Tony Loeb
  • 17 July 2024
🍺 Beef 'O' Brady's, a US sports bar chain present in over 20 states, collaborates with SoundHoundAI for phone order placements using voice AI technology, which is now live in all corporate locations and available for franchises. The AI handles 100% of calls, even multiple orders simultaneously, and can answer menu-related questions, enhancing service efficiency especially ahead of the 2024 Summer Olympics. SoundHound's voice AI is deployed in over 10,000 restaurants and has recently acquired Allset to expand its reach.
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  • 2 min

Beef ‘O’ Brady’s Rolls Out Voice AI Ordering System

  • Tony Loeb
  • 17 July 2024
🔎 Beef 'O' Brady's partners with SoundHoundAI for AI-assisted ordering in its family sports bar and grill chain across more than 20 U.S. states. The AI, trained on Beef 'O’Brady’s menu, responds to natural speech for phone orders. With 100% call answer rate during peak times, the AI handles simultaneous orders and customer inquiries. The technology is part of the preparation for the 2024 Summer Olympics. SoundHound AI, employed in over 10,000 restaurant locations, recently acquired Allset to expand its reach.
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  • 2 min

Freddy’s Leverages Analytics, Insights

  • Tony Loeb
  • 17 July 2024
🍽 Beef 'O' Brady's, operating in 20+ US states, uses SoundHoundAI's voice AI for phone orders. The AI, trained on the chain's extensive menu, handles 100% of calls, even during busy periods like the 2024 Summer Olympics. SoundHound's technology, deployed in over 10,000 restaurants, recently acquired Allset to grow its reach. Approximately 80% of U.S. diners expect AI to dominate food ordering soon. For more, visit www.soundhound.com.
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  • 2 min

Olo Launches Loyalty for ‘Borderless’ Accounts

  • Tony Loeb
  • 17 July 2024
🍕 Beef 'O' Brady's, operating in more than 20 states, partners with SoundHoundAI for phone ordering via voice AI, which is fully deployed in all corporate locations and available for franchise integration. SoundHound's voice AI answers 100% of calls, even during high volumes, allowing staff to focus on service and meal prep. Ahead of the 2024 Summer Olympics, the technology is expected to offer seamless ordering for customers. SoundHound's AI, deployed in over 10,000 locations, recently acquired the Allset ordering platform, indicating expansion within the restaurant industry. Nearly 80% of U.S. diners foresee AI voice assistants dominating food ordering soon.
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  • 2 min

Starbucks Expands EV Charging Network

  • Tony Loeb
  • 17 July 2024
🔍 Beef 'O' Brady's collaborates with SoundHoundAI for AI-powered phone orders, active in all corporate locations and available to franchises. SoundHound's voice AI handles 100% of calls, even during busy times, taking multiple simultaneous orders. With the 2024 Summer Olympics approaching, customers can order meals with SoundHound's AI for quick, accurate service. SoundHound’s AI is deployed in over 10,000 restaurant locations and recently acquired the ordering platform Allset to expand its reach.
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  • 1 min

Sertifi and Davidson Hospitality Group Expand Partnership

  • LODGING Staff
  • 17 July 2024
💳 Chicago-based Sertifi partnered with Davidson Hospitality Group since 2015, introducing e-signature and payment solutions. In 2017, Davidson adopted Sertifi’s card authorization. Most recently, they enabled ACH payments through SertifiPay. Davidson saves on processing fees and time, enhances fraud detection, and simplifies internal communications. Tim Debruin, Davidson’s corporate director, stresses the substantial time and cost savings realized. Sertifi CEO John Stojka celebrates 50 years of Davidson's service, looking forward to ongoing collaboration.
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  • 3 min

Hotels can now benefit from ‘Buy Now, Pay Before Check-In’ to drive conversions

  • Tarun Goyal
  • 17 July 2024
🏨 OTAs like Booking.com and MakeMyTrip adopt 'Buy Now, Pay Before Check-In' (BNPBC) to increase direct bookings for hotels. BNPBC allows guests to reserve a room and pay any amount before check-in, boosting revenues by nearly 20%. It mitigates risks compared to 'Pay at Hotel' options, encouraging commitment and reducing no-shows. The system automates payment collection, prompting guests to complete payments, aiding hotels especially during off-seasons. Article by Tarun Goyal, CEO of Simplotel, published on Jul 16, 2024.
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  • 3 min

Revolutionizing Hotel Retail: AI-Driven Personalization Enhances Guest Experiences

  • Tony Loeb
  • 17 July 2024
🏨 In the hotel industry, AI-driven personalization is transforming shopping experiences with tailored discounts and unified shopping. Eddie Deyo, CTO at GK Software, highlights the importance of efficient, integrated POS systems and loyalty programs to meet high guest expectations. Personalized offers incentivize spending and foster loyalty, while the key to effective AI implementation is a connected experience across all hotel touchpoints, allowing for diverse payment options and seamless access to loyalty rewards.
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  • 2 min

Docyt AI Unveils GARY: An AI Bookkeeper

  • Tony Loeb
  • 16 July 2024
📊 Forwrd.ai acquired LoudnClear.ai to enhance its no-code data science automation for RevOps, integrating with platforms like Salesforce Service Cloud and Zendesk. Forwrd.ai's CEO Kobi Stok highlights the platform's ease for RevOps leaders to deploy predictive models without a full data science team. Organizations incurred $104 billion in costs due to data science complexities in 2023, with the market expected to grow to $776 billion by 2032. LoudnClear.ai's CEO Shaked Izrael anticipates furthering their vision post-acquisition.
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