Innovation

💰 Wyndham Hotels & Resorts launched a $95 annual travel subscription, Wyndham Rewards Insider, offering benefits like automatic Gold-level status, with savings up to 30% on cruises, up to 15% on flights, and 10% on car rentals. Members earn 2 points per dollar via Ticketmaster, with potential for 50,000 points annually. This program, launched in 2025, contrasts with high-fee cards like the Amex Platinum Card ($895 annual fee), offering affordable perks to everyday travelers.

💻 September 2025, Palo Alto: Loyalty Juggernaut, Inc. unveiled GRAVTY Agentic AI Compass, an AI suite for loyalty programs built on Amazon Bedrock. This multi-agent intelligence provides real-time, actionable decisions, simulating outcomes and reducing risk. Chief Commercial Officer Dave Andreadakis emphasizes its role in transforming decision-making, while CTO Kalpak Shah highlights its dynamic insights. The AI-driven system supports tasks like performance analysis and predictive insights, aiming to optimize enterprise loyalty strategies.

💸 Canary Technologies, based in San Francisco, California, launched its AI-powered Sales & Catering Payments Hub to streamline hotel sales and finance workflows. By automating processes, hotels close deals faster and improve efficiency. The platform includes a digital dashboard for card or ACH payments, reducing processing fees and reconciling payments quickly. This tool is integrated with Canary's Guest Journey Platform and is available immediately.

📈 LodgIQ released a guide on October 21, 2025, in Sunnyvale, CA, titled “From Revenue Manager to Commercial Strategist.” The guide helps hotel professionals transition from traditional roles to data-led, AI-driven commercial strategies. LodgIQ serves over 550 hotels globally, with offices in Silicon Valley, New York City, and Bangalore. CEO Vincent Ramelli emphasizes AI's role in enhancing profitability and strategic growth across departments by unifying revenue, marketing, and distribution under a profit-focused framework.

💻 Vincent Ramelli, CEO of LodgIQ, discusses in a podcast how AI is revolutionizing hotel revenue management systems (RMS) in 2025. The podcast, launched by Tony Loeb's media outlet "10 minutes pour un hôtelier", highlights the evolution from outdated RMS to AI-driven platforms. These new systems, like LodgIQ’s MarketIQ, offer intuitive, actionable insights, promoting faster adoption across hotel segments. The episode, "Why in 2025 Every Hotel Is Rushing to Revenue Management," is available now on YouTube.

⏰ Brandstand launched CubieTime Zen, an alarm clock, in Dallas, Texas, designed for guest wellness with Better Sleep Technology. Over 2 million units have been installed in hotels like Marriott and Hyatt. Features include five sleep sounds, sunrise-simulated alarm, and a nightlight. It also offers two 110V outlets, USB-C ports, and a pass-through plug. CubieTime Zen enhances hotel stays with capacitive touch controls and automatic daylight-saving updates, supporting guest satisfaction.

📈 Hotels grapple with data overload, hindering informed decision-making. Legacy KPIs like RevPAR and ADR dominate, yet they fall short in dynamic environments. McKinsey's 2024 report notes only 30% of data is used effectively. Integration of financial, commercial, and operational data, as highlighted by Deloitte's 2025 report, can boost profitability by 15%. The challenge lies in moving from fragmented data systems to decision intelligence, leveraging AI and predictive analytics to anticipate trends and align strategies.

📱 Hotels are redefining guest experiences by emphasizing intuitive design and technology. Brands like Teledex, TeleMatrix, and Scitec enhance hospitality through user-friendly phones, while Cetis Appliances offers durable, safety-certified amenities. With over 40 years in hospitality, Cetis ensures brand compliance for major hotel chains. Details like phones, hair dryers, and kettles quietly convey quality and reliability, contributing to a seamless guest experience that aligns with a hotel’s brand identity.

🏨 Hotels can lose up to 30% in booking revenue due to reliance on OTAs. More than 57% of hospitality companies struggle to unify customer data. Golden Profiles, built by a CDP, unify guest data from all touchpoints, improving personalization and increasing guest spend by 10-20%. Personalized marketing can boost conversion rates by 20% and increase profits by 95%. TrustYou’s platform integrates data for consistent guest experiences and smarter AI-driven decisions.

📈 Vincent Ramelli, CEO of LodgIQ, shared insights on the 10 Minutes News podcast about using data, intelligence, and hospitality knowledge to enhance hotel revenue management. Since the late 1990s, he's merged technology and travel, building one of Paris's first web agencies for hotels. LodgIQ uses AI-driven pricing, market data, and predictive insights for informed pricing decisions, simplifying complex tools for hoteliers. Their MarketIQ module enhances citywide trend visibility, supporting revenue strategies through business intelligence.