Innovation

💳 Sabre, in partnership with Chargebacks911, launched a new chargeback service for the travel industry, streamlining dispute resolution via Sabre Direct Pay. The system automates dispute creation, aligns with issuer-specific requirements, and consolidates workflows. Chargebacks911 provides infrastructure and expertise. Recent Sabre partnerships include Trustly, TerraPay, CellPoint Digital, Revolut, Sunrate, WEX, and Jazz Tech for enhanced financial operations. This initiative aims to unify financial processes and improve revenue protection in the travel sector.

✈️ In October 2025, a survey of 149 corporate travel and procurement professionals by Business Travel Show America revealed that 29% of travel buyers find policy compliance a major challenge. To tackle this, 51% embed rules in booking tools, and 56% include travel policy education in onboarding. The event on October 15-16 at Javits Center, New York, will host over 100 exhibitors. Notably, 17% report progress to employees, and 24% value traveler preferences in policy-making.

🛫 Passengers in 25 countries surveyed by SITA in 2025 want technology for seamless journeys. 66% desire faster airport processing, while 42% want a single ticket for air, rail, and road travel. Mobile usage rose by 20% since 2020. 80% are ready to store passports on phones, with digital ID users expected to grow from 155 million to 1.27 billion by 2029. 90% would pay more for lower emissions, reflecting a demand for sustainability and trust in travel services.

🗺 WonderMiles, an existing Sabre Development Partner, connects with SabreMosaic Travel Marketplace, enabling its 2,000+ agencies in France, Italy, Benelux, and Saudi Arabia to access the world’s largest live NDC portfolio and over 150 low-cost carriers. This integration streamlines operations with Sabre Lodging, powered by AI, improving search, booking, and service efficiency. Sabre's research shows 90% of agencies use four or more systems, and this consolidation reduces complexity and boosts productivity.

🏨 Numa Group has launched Native by Numa to expand its premium offering in Europe. Targeting cities like Rome, Paris, and Vienna, it features a fully digital guest experience. With 10,000 units across 42 cities, Numa manages assets worth €2.5 billion, promising gross profit margins of 55-60% for partners. Native by Numa begins with 20 properties and 1,000 units in the UK, integrating AI to automate 90% of operations. This marks a pivotal phase in their pan-European expansion.

🎫 Custom Travel Solutions (CTS) partners with Tickitto to enhance its white-label travel subscription platforms with a ticketing and events solution. Clients can now access global inventory, real-time availability, and instant confirmation for concerts, sports, and cultural events, including sold-out shows like Taylor Swift and Broadway hits such as Hamilton. The service provides secure, verified tickets with exclusive pricing. CTS aims to enrich member engagement through diverse experiences beyond travel.

📊 In the hospitality industry, Blent’s BI tools streamline data analysis by consolidating info from multiple systems and currencies. These tools automate updates and provide real-time insights, overcoming Excel's limitations. A robust data strategy aids business expansion by avoiding past mistakes and exploiting data's full potential. Blent offers expert support with 10+ years of experience, tailored solutions, and 50+ ready-to-use reports and dashboards to help achieve business goals effectively.