What’s Wrong with Metasearch Today?
💸 Nearly half of U.S. travelers used metasearch for flight and hotel bookings in 2017, with metasearch engines surpassing traditional ads as a marketing channel. However, metasearch's share of travel traffic fell from 22% in 2017 to 17% by 2020. The CPC revenue model often leads to higher prices, as rankings are based on bids rather than the best rates. Over 3/4 of top metasearch channels' revenue comes from Booking and Expedia. Traditional metasearch fails to retain customers due to better rates available through OTAs' loyalty programs or apps. For metasearch to survive, it must evolve beyond price comparison, adopting a customer-centric approach with integrated OTA functionality and a cost-per-action model that incentivizes better deals for travelers.
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