Miscellaneous - 10 Minutes News for Hoteliers

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2 min

How WonderBrew’s Halal-Certified Kombucha is Brewing Success in Malaysia’s Health Beverage Market

🍻 WonderBrew, a Malaysian brand, tailors kombucha to local tastes with flavours like passionfruit, lemongrass, and pomelo, using ingredients from local organic farms. 60% of sales come from grocery retail across over 1,700 locations. The brand plans to enter mass-market grocery chains and is exploring new categories like Jun Tea, positioning it as an affordable alternative to premium honey drinks, and considering coconut-based and yoghurt-based probiotic drinks, catering to the increasing demand for gut-friendly beverages in Malaysia.

2 min

Podcast Notes /// How to Think Like a World-Class Marketer | Rory Sutherland | The Knowledge Project

💰 Luxury purchases, like a €30,000 Hermès Kelly bag, are Veblen goods, valued for perceived exclusivity. Resale prices often surpass original costs, especially on platforms like eBay. Rory Sutherland highlights self-signaling for ego boosts. Professor Paul Dolan rationalizes his Rolex through "cost per entertainment hour," similar to evaluating video games or TVs. Despite status-driven behavior, luxury items can foster social interactions, as noted in Will Storr's "The Status Game.

1 min

Gen Z Luxury Spending Shifts to TikTok | Gennaro Cuofano posted on the topic | LinkedIn

📱 The luxury market peaked at $432B in 2023, dropping to $419B by 2025. Customer numbers fell from 400M post-Covid to 335–345M in 2025. Online shopping plateaued at 20%, while monobrand stores rose to 37%. In 2026, China's livestream retail will hit $1.1T, while the U.S. will reach $68B. Key platforms include Alibaba, Taobao Live, TikTok, and Instagram. Brands like Nordstrom and Sephora are exploring this format, with Covet by Christos reaching $200M in sales.

2 min

My First Hotel Job High school was ending, and my father encouraged me to find a summer job. I was 15 years old. I took the bus downtown. My journey ended at the Quality Inn. The employment office… | Larry Mogelonsky, P. Eng.

🚘 Who? A 15-year-old high school student. When? Summer job search after high school. Where? Quality Inn. What? Became a car valet staff. How? Offered a job by Marcel, HR Manager, at $0.90/hour plus tips. Lacking driving experience, took informal lessons. Crashed a 4-door Chrysler at 15 MPH due to poor brakes, resulting in termination. Reflects on short-lived hotel career and later return to hospitality 20 years later.

Lark Hotels Renews BLLA Membership, Championing Creativity & Independent Spirit

🏨 Lark Hotels renewed its membership with BLLA, reinforcing its commitment to independent luxury lodging. Founded in 2012, Lark comprises nearly 100 hotels across the U.S. BLLA, established in 2009, offers education, community, and advocacy, aligning with Lark's experiential hospitality focus. Key properties include AWOL Kennebunkport, Blind Tiger Asheville, and The Merchant in Salem. This partnership supports Lark’s growth, creativity, and financial strength in the boutique hotel industry.

Mag HON 362-363: Accor Luxe & Lifestyle accelerates its footprint by all possible means

📈 The Accor group has divided into two divisions, including Luxe & Lifestyle, to enhance its presence in the luxury category. This strategic move underscores Accor's ambition to lead a diversified portfolio and expand globally. The reorganization aims to strengthen its brand recognition and market position.

1 min

⭐ 1-Star Check-in Experience: BNE International Over the weekend, I helped my mother check in for her Singapore Airlines (SQ) flight at Brisbane International. What we encountered raises serious… | Andrew Crompton

✈️ Over the weekend at Brisbane International Airport, the new Amadeus self-service check-in kiosks for Singapore Airlines replaced staffed counters. Usability issues arose, particularly for older passengers, families, and nervous flyers, due to poorly located passport scanners, confusing graphics, and text-heavy screens. While digitization aims to simplify, the experience instead transferred complexity to travelers, raising concerns about whether this is specific to Amadeus or a broader airport trend.

Lake.com Hits 40,000 Properties, Making Waterfront Getaways Easier to Find Worldwide

🏖 Lake.com, a travel marketplace for waterfront vacations, reached 40,000 rental properties across 36 countries, surpassing their 2026 goal by 30%. Europe leads with Italy and Croatia each hosting around 10,000 listings. In the U.S., Florida tops with 425 properties. The platform provides 360,000 data points across 7,000+ destinations, enhancing searchability for lakeside stays. Founded by a passionate couple, Lake.com uses AI to advance outdoor travel offerings, making water-based getaways more accessible.

What airlines want in 2026

✈️ Airlines aim for stability in 2026, focusing on reliability and premium upgrades. Key priorities include enhancing business class, premium economy, and cabin refreshes, alongside improved airport environments and high-speed inflight connectivity. External challenges like regulation and supply chain issues persist. The shift emphasizes premium demand, potentially limiting budget travel options. Overall, the industry seeks incremental improvements over radical changes. Read more at [Business Traveller](https://www.businesstraveller.com/news/opinion-what-airlines-want-2026/).

3 min

West of West places sculptural wood staircase in Puma Studios LA

🏟 US studio West of West completed a Puma hub in Los Angeles. The space serves as an office, showroom, and design studio with hospitality and event areas. The design includes concrete floors, glass panels, a wooden staircase, and a library with dark green carpet. The showroom transitions for events using mirrored panels. A Studio48 design workshop includes 3D printers and laser cutters. The complex integrates workspaces, retail showrooms, and event spaces, promoting experimentation and engagement.

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