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Miscellaneous

928 posts

Selling time, not rooms

  • Automatic
  • 21 November 2025
🏖 Nov 21, 2025, ultra-luxury remote resorts focus on selling emotional value and time, rather than rates or market share. Traditional revenue management tools like compsets and pricing engines are less relevant. Instead, experiences, context, and emotional yield management take precedence. Competitors are alternative experiences like yachts and villas. Automation is limited; personalized systems are crucial. Revenue leaders become curators of experiences, emphasizing decision intelligence and demand refinement to maintain exclusivity and integrity.
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  • 2 min

Qatar Airways and IHG launch corporate rewards partnership

  • Denis Stackeusky
  • 20 November 2025
✈️ Qatar Airways and IHG Hotels & Resorts partner to align Beyond Business with IHG Business Edge programs, enhancing corporate travel rewards. Enrollees in IHG Business Edge get free membership, IHG One Rewards Gold Elite status, and 50,000 bonus Qrewards after their first Qatar Airways flight. Qatar Airways, awarded "World’s Best Business Class" by Skytrax in 2025, offers additional perks like free Starlink Wi-Fi. This collaboration supports evolving corporate travel needs through combined network benefits.
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  • 2 min

Danny Meyer’s Roman trattoria concept Maialino to reopen in New York City 2027

  • Bret Thorn
  • 20 November 2025
🍴 Bret Thorn, a Colorado native, serves as Senior Food & Beverage Editor for Nation's Restaurant News since 1999, sharing expertise in culinary trends. He has a BA in History from Tufts University and studied at Le Cordon Bleu, Paris. Thorn's career highlights include writing for The New York Sun (2005-2008) and working for ABC News in 1989. Awarded the 2006 Jesse H. Neal Award, he resides in Brooklyn, N.Y., and contributes to major publications.
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  • 2 min

Ripe expands into holiday homes insurance

  • Travel Weekly Group Ltd
  • 20 November 2025
📈 Digital MGA Ripe, in 2025, acquired Schofields Limited, a holiday homes insurance specialist, marking Ripe's first entry into this market. Schofields, established in 1984 in Bolton, serves over 10,000 policyholders and recently won a Gold Trusted Service Award. The Schofield family continues to lead, with Keith Schofield as a consultant. Ripe aims to expand Schofields' growth using its technology and marketing expertise.
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Deloitte holiday travel outlook shows rising intent but tighter spending

  • Automatic
  • 20 November 2025
🗺 Nov 20, 2025: Deloitte reports rising holiday travel demand with more than 50% planning trips, but financial caution is evident as budgets shrink. High-income earners, surprisingly, are leading this conservative trend. Gen Z and millennials now make up about 50% of travelers, with the latter spending the most. Digital tools like AI and social media videos are shaping travel plans. Luxury travel persists, as some prioritize premium experiences.
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  • 1 min

Wicked sequel inspires pink and green restaurant promotions across restaurant industry

  • Joanna Fantozzi
  • 19 November 2025
📑 Joanna Fantozzi, a Senior Editor at Nation’s Restaurant News, brings over 7 years of experience in the restaurant and hospitality industry. She joined Informa's Restaurants and Food Group in October 2018 and has held roles including Senior Editor since August 2021. Joanna holds a bachelor's from The College of New Jersey and a master’s from CUNY. Her work has appeared in The New York Times, Forbes, and Vice, focusing on industry news and cultural issues.
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  • 2 min

Full-service restaurant transactions decline across most major cities, Q3 Toast data shows

  • Joanna Fantozzi
  • 19 November 2025
🍴 Chicago led with a 3% transaction increase in Q3 2025, while Denver and D.C. saw declines of -4% and -5%, respectively. Single-diner reservations rose by 22%, and breakfast bookings at 9 a.m. increased by 19%. The peak reservation time remains 6 p.m. Tipping rates rebounded slightly to 19.2% from a seven-year low of 19.1% in Q2 2025, down from a 19.8% peak in 2021.
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  • 2 min

Jennifer Jasinski’s Crafted Concepts opens grab-and-go concept

  • Bret Thorn
  • 19 November 2025
🍴 Bret Thorn, senior food & beverage editor for Nation’s Restaurant News since 1999, is known for his expertise in food trends and French cuisine. Educated at Tufts University and Le Cordon Bleu, he has written for the New York Sun (2005-2008) and Asia Times (1995-1997). Winner of the 2006 Jesse H. Neal Award, he also served as IFEC president in 2005. Thorn resides in Brooklyn, NY, and hosts "In the Kitchen with Bret Thorn" podcast.
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25th Hospitality Awards Local: the Best Resort (Re-)Opening Finalists

  • e.tulliez1
  • 19 November 2025
🌍 In fragile destinations, resorts must integrate with the environment to preserve local appeal and meet travelers' expectations. Differentiation is crucial in an expanding market, focusing on creating memorable experiences while respecting territorial balance.
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  • 4 min

What Hotels Can Learn from Chick-fil-A’s Culture of Excellence – Ryan Magnon, Ithaka Hospitality Partners

  • Josiah Mackenzie
  • 19 November 2025
🍖 Ryan discussed Chick-fil-A's culture emphasizing service and excellence over nearly 15 years. The company focuses on people, not just chicken. Leadership drives a giving culture with high expectations. In 2017, Ryan led a team to develop a drive-thru consulting methodology across approximately 2,000 restaurants. Despite lacking direct experience, they had 90-120 days to learn industry practices, which proved crucial when COVID-19 prompted a shift to 99% drive-thru operations by 2020.
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