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928 posts

Eternal Charm: The St. Regis Rome drives performance through heritage and innovation

  • David Eisen
  • 6 August 2025
🏨 1894: César Ritz and Auguste Escoffier, with a London consortium, opened The Grand Hotel in Rome. Now, as The St. Regis Rome, it features 138 rooms and 23 suites. General Manager Giuseppe De Martino, named Italian Hotel GM of 2024 by EHMA, emphasizes hospitality connections with a personal butler service. Acquired in 2014 by Constellation Hotels, it operates under Marriott. Since 2018, a partnership with Galleria Continua has boosted revenue through art installations, drawing locals and tourists.
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  • 1 min

IoH welcomes selection of IHG’s UK&I portfolio into membership

  • Lewis Catchpole
  • 6 August 2025
🏨 IHG Hotels and Resorts has endorsed professional development by enrolling 10 of its hotels in the UK and Ireland into the Institute of Hospitality (IoH). This initiative is a strategic part of their broader commitment to enhancing professional growth within the organization.
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  • 2 min

How restaurants can build a robust revenue stream through workplace catering

  • Bret Thorn Patricia Cobe
  • 5 August 2025
🍽 Bret Thorn, senior editor at Nation’s Restaurant News since 1999, is renowned for his expertise in food trends. A Tufts University magna cum laude history graduate, he studied at Le Cordon Bleu and in China. He’s known for winning the 2006 Jesse H. Neal Award and is a former IFEC president. Thorn contributed to the Oxford Encyclopedia and the Oxford Companion. His career highlights include work in Thailand and with the New York Sun.
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  • 2 min

A New Chapter for Grand Pacific: A Culinary Renaissance Begins

  • Sophie Weir
  • 5 August 2025
🍴 Grand Pacific in Manchester is unveiling a refreshed dining concept from September 8-20, 2025. Located in the historic 19th-century Liberal Reform Club, the restaurant offers a 50% discount on à la carte dining during this period. The new menu highlights British gastronomy with locally sourced ingredients, featuring dishes like Confit Duck leg Bon Bons and Trio of Jersey ‘Rockafella’ Oysters. A refined high tea and Sunday roast are also available. Use code GRAND50 for the discount.
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  • 2 min

Don Papa Rum Announces the Winners of the Chefs & Shakers 2025 UK Competition 

  • Sophie Weir
  • 5 August 2025
🍷 Max Hayward and Joshua Chapman emerged as champions on 25th July at the Rock Oyster Festival, UK, winning the Don Papa Chefs & Shakers competition. Their winning creations featured a Don Papa Rum cocktail with banana-cello and calamansi soda, and Adobo pork croquette with Filipino mango salad. The event celebrated Filipino culture, using native ingredients such as Ube powder and banana ketchup. Judged by Mae Magnaye-Williams and Cressida Lawlor, the competition showcased the essence of Sugarlandia.
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Armathwaite Hall & Spa unveils The Dining Room restaurant

  • Lewis Catchpole
  • 5 August 2025
📰 Industry leaders from finance, hospitality, retail, and education leverage innovative digital platforms for expert journalism and real-time intelligence. This enables them to make bold decisions and stay ahead of trends.
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  • 2 min

Starbucks Scales Operational Excellence with Green Apron, AI-Powered Service

  • Tony Loeb
  • 5 August 2025
☕ Starbucks aims for service times under 4 minutes for counter and drive-thru; average drive-thru time is 3 minutes 20 seconds at over 7,600 locations. The company will remodel 1,000 U.S. stores by 2024, with a $150,000 investment per store. A new prototype debuts in fiscal 2026, focusing on community coffeehouses. Starbucks Rewards, with 34 million members, will be revamped by 2026 to deepen loyalty and engagement, moving away from a discount-focused strategy.
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Amadeus sees slowing airline bookings growth in q2

  • Automatic
  • 5 August 2025
✈ Aug 5, 2025, Amadeus experienced a slowdown in global travel demand, with air bookings increasing by only 1.5% in Q2, compared to 2.5% in Q1 and 9% in Q4 2024. Asia-Pacific bookings grew 10.8%, while Latin America declined by 5.3%. Distribution revenue rose 6.1% to €786.7 million, and net profit grew 11.3% to €372.1 million. Seventeen new airline agreements were signed, totaling 74 NDC agreements.
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  • 2 min

Fraud Is Eating Away at Restaurant Profits — Literally

  • Tony Loeb
  • 4 August 2025
💸 Gig workers, restaurants, and consumers are impacted by fraud in food delivery. Gig workers lose earnings to scams, with fraudsters using cloned apps to unfairly grab jobs. Restaurants face direct losses and promotional abuses affecting profits, especially small businesses. Consumers sometimes exploit refunds, undermining platform trust. Fraud leads to tightened rules, slower payments, and reduced customer retention, causing financial strain across all parties involved.
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  • 2 min

Ex-Food Network star Paula Deen closes The Lady & Sons and Chicken Box restaurants in Savannah, Ga.

  • Tony Loeb
  • 4 August 2025
🏥 Paula Deen, 78, announced the closure of The Lady & Sons and The Chicken Box in Savannah, GA, after 30 years, effective July 31. Though the reason remains undisclosed, she thanked patrons for 36 years of support. Deen's four other restaurants in Nashville, Pigeon Forge, Myrtle Beach, and Branson will continue operations. Her Food Network show was canceled in 2013 following a legal deposition. Her YouTube channel has over 583,000 subscribers.
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