70 Terms Every Hotelier Should Know – Hospitality Industry Glossary
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Mastering 70 hospitality terms is essential for hoteliers. ABVPOR calculates average revenue per booking per available room. ADR measures average revenue earned per sold room. AGOP indicates profitability including both revenue and expenses. AI enhances guest experiences and efficiency. ALOS determines average nights guests stay. B&B offers lodging and breakfast in a home or inn. BAR is the lowest unrestricted rate available. Chatbots provide instant guest responses. CRS manages room inventory across channels. Dynamic Pricing adjusts room rates based on demand. Extended Stay caters to long-term stays. GOPPAR measures profitability per available room. MICE stands for Meetings, Incentives, Conferences, and Exhibitions. Occupancy Rate is a key success indicator. OTAs are online booking platforms with high commission fees. Packages bundle multiple elements for value and convenience.
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