TOP NEWS - 10 Minutes News for Hoteliers - Page 126

5 min

6 Reasons Hotel Brand Standards are Essential This Festive Season

🎄 In a luxury resort, the festive season often felt like hosting a 1000-person dinner party; however, bringing in temporary staff without clear, defined standards led to confusion and negatively impacted guest experiences. It's emphasized that well-defined brand standards are an operational imperative for success, safety, compliance, and especially during high-pressure periods like festive seasons. Standards ensure consistency in service, enable actionable insights from audits, streamline onboarding and operations, and allow for personalized, authentic guest interactions. Implementing brand standards can make the difference between surviving and thriving in the hospitality industry.

4 min

Amadeus reveals 2025’s travel trends

📅 Amadeus, in collaboration with Globetrender, released a 2025 Travel Trends report predicting global travel evolution. Key insights include a nostalgia-driven rise in caravan and camping holidays, with Eurocamp bookings peaking in 2024, and Club Getaway's adult segment revenue increasing by 9% in 2024. Air travel customization will advance with tailored in-flight entertainment and potential VR experiences. Hotels are transforming into destinations, like Reverb Hamburg and Marriott's Edition Lake Como opening in 2025. Asia expects a tourist surge with China's visa policies and popular media driving interest. Amadeus data shows a 66% increase in outbound travel from Chengdu from 2016 to 2023. Solo leisure travel bookings grew by 15.6% in 2023, with a 9.2% uptick in 2024. The report foresees a shift towards authentic group and solo travel experiences.

6 min

Innovative reuse leads Aesop Diagonal to win best interior as Dezeen Awards 2024 winners revealed

🎯 Aesop Diagonal by Mesura, a retail space in Barcelona, crowned Dezeen Awards 2024's interiors project of the year at a London event. The awards celebrated interiors from nine countries. Mesura’s design utilized 78 repurposed local stone pieces, creating a circular approach praised for functionality and minimal aesthetic alteration. The project was commended for tackling contemporary issues and transforming raw materials into new, sustainable uses.

3 min

Pulse of the Industry Series Q1 and Q2 2024Part 5 – JAPAN

🏦 Japan's hotel industry saw a rise in tech integration, like robot-staffed hotels, and a focus on sustainability in 2024. Tourist recovery is underway, with Q1 2024 seeing an 85 TrustYou Performance Score, higher than the global average. Challenges include staffing shortages and competitive markets. Anticipation for 2025 includes further tech advancements and sustainable practices. Vegan options and service quality impacted guest experiences significantly (+5.68 and +5.05), while room and bathroom cleanliness had the most negative impact (-5.69 and -4.31).

13 min

Boost Hotel Performance Through Profit & Loss Mastery

💰 Commercial teams in hotels, comprising Sales, Marketing, and Revenue Management departments, play a crucial role in revenue generation and market presence. Financial literacy, particularly understanding the Profit & Loss (P&L) statement, enables these teams to identify profitable revenue streams, assess cost implications, and make informed decisions that align with the hotel's financial goals. Mastering P&L can lead to strategic choices that balance occupancy with profitability, enhancing the hotel's financial health. Business Intelligence tools like Demand Calendar aid in transforming data into actionable insights for optimizing strategies and managing costs effectively.

2 min

WeRoad releases Winter Travel Report with…

🏖️ WeRoad is set to take 30,000 travellers on trips from December 1st to January 15th across destinations like Morocco, the Nordics, Sri Lanka, Vietnam, and the USA, with an average trip duration of eight days. Spending is up by 18%, with 73% of travellers choosing long-haul destinations. UK travellers favour cold Nordic regions for experiences like viewing the Northern Lights, as bookings show early planning with expanded booking windows. Non-traditional destinations like the Maldives, Turkey, Costa Rica, and India are also gaining popularity.

4 min

Hospitality’s Future: Grounded in Connection, Powered by Tech

📌 Hotels are incorporating digital onboarding and training to enhance efficiency and sustainability, while also focusing on human-centered service. Eccleston Square Hotel in London and Shashi Hotel in Mountain View, California, exemplify a balance of high-tech features and personalized service. Initiatives include AI chatbots, IoT for smart room controls, and data-driven personalized experiences. Emphasis on human connections in hospitality remains vital, with technology complementing but not replacing personal interactions. Kathleen Lin Hurtubise of AlohaHP champions a blend of technology with the Aloha spirit.

2 min

IDeaS Releases Annual Trends Report for 2025

🏨 IDeaS, a SAS company, released its "5 Predictions That Will Shape Hospitality in 2025" report, with insights from hoteliers and tech partners. Predictions include a "generational changing of the guard," addressing travel demand from Baby Boomers to Millennials; new opportunities in experiential travel to combat over-tourism; increased online booking for events; investment in AI for revenue management; and accelerated cloud migration for hotel systems. Klaus Kohlmayr emphasizes the need for data-driven insights and innovative solutions to enhance guest experiences and stay competitive. Partners contributing insights include Amadeus, Bookassist, and Sabre Hospitality, among others.

4 min

Why Your Hotel’s Direct Bookings Are Stuck in Neutral

💾 Direct bookings in hotels have increased by 2% since 2019, now representing 21% of total bookings, while OTA shares have stabilized at 36%. The h2c Direct Booking Acceleration Study 2024 highlights the industry's struggle with tech fragmentation, causing poor user experiences and missed opportunities for direct bookings. To combat this, hotels are advised to focus on integration, clean data, optimized booking engines, align team goals, and leverage AI. AI adoption in IBEs is expected to double in two years, particularly in personalized booking features. Incremental updates and cross-departmental alignment are key for improving direct booking strategies.

54 hotel conferences and trade shows to attend in 2025

📆 Attending hospitality industry events in 2025 offers networking, learning about trends, and discovering innovations. Key events in the US & Canada include: HEDNA in San Diego (Jan 27–29), Women in Travel and Hospitality in Westlake Village (Feb 20), HUNTER in Atlanta (Mar 18–20), AAHOA Convention in New Orleans (Apr 15-17, 6,000 attendees, 500 exhibitors), BITAC® Operations in Newport Beach (Apr 27–29), Hotec Operations in Orlando (May 19–21), NYU IHIIC in New York City (Jun 1–3), Boutique Hotel Investment Conference in NYC (Jun 4), HITEC in Indianapolis (Jun 16–19), HAC Conference in Ottawa (Jun 16–17), Hotel Data Conference in Nashville (Aug 6–8), Skift Global Forum in NYC (Sep 16–18), Independent Hotel Show in Miami (Sep 17–18), Boutique Hotel Owners Conference in Los Angeles (Sep 29–30), Glamping forum in Aurora (Sep 30–Oct 1), The Lodging Conference in Phoenix (Oct 6–9), The Hospitality Show in Denver (Oct 26–28), NEIRA in Newport (Nov 5–7), Phocuswright Conference in San Diego (Nov 18–20). In LATAM, ANATO in

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