TOP NEWS

🚿 Marriott International partners with PathSpot Technologies to enhance hygiene with handwashing validation and equipment monitoring tech across over 9,300 properties globally. With $7 billion in sales and 53 Michelin stars, Marriott's collaboration aims to improve food safety and customer health. PathSpot's hand scanners and SafetySuite save up to 8 hours per day in monitoring, contributing to food waste reduction and energy consumption. Additionally, Marriott made a minority equity investment in PathSpot to support industry transformation in health and safety standards.

💾 Teresa de Pablo, Area Manager for Spain and Latin America at Hotelkit, underscores the importance of internal communication and operational efficiency for guest satisfaction on the Shiji Insights Podcast Episode 12. Key strategies include getting operational basics right, streamlining communication with a single system, involving frontline staff in tech decisions, acting on guest and staff feedback, and focusing on practical solutions over flashy tech. Real-world issues such as mishandled food allergies and maintenance requests highlight that seamless operations are crucial for positive guest experiences, and that the most impactful innovations are those that solve basic operational challenges.

💻 RobosizeME and APEX Sales Consultants have formed a partnership to assist hotels in migrating from legacy sales and catering systems like Amadeus Delphi to modern cloud solutions such as Opera Cloud and Infor Sales and Event Management. APEX brings over 150 successful data migrations over the last decade, blending their expertise with RobosizeME’s API-driven technology for secure transfers. The service involves U.S. and EU-based data centers, ensuring ISO27001 and GDPR compliance. For more information, visit www.robosize.me and www.apexsalesco.com.

🗑 Clean the World, marking its 14th anniversary, distributes approximately 7 million bars of soap annually through its WASH Foundation globally, reaching areas from Maui to the Philippines to Ukraine. It recycles used soap and amenities from major hotel companies worldwide, vowing to divert 100% of received plastic from landfills. The new Live Impact Dashboard provides hotel partners with detailed recycling metrics and aligns with the United Nations’ 17 SDGs. The tool also streamlines logistical processes like ordering and pickup scheduling.

🏡 Ballathie Country House Hotel & Estate in Perthshire, Scotland, acquired by IMR Hotels. Marketed at nearly £5 million in 2019, the 17th-century property has operated as a hotel since 1972, boasting four AA stars and a two-AA-rosette restaurant. IMR Hotels plans renovations to enhance accommodation, dining, leisure facilities, and sustainability, focusing on outdoor and wellness activities, local sourcing, and creating new employment opportunities. The estate aims to become a premier destination for outdoor pursuits and wellness.

???? Mototsugu Fusada founded Musubi Kiln in 2020, aiming to share Japan’s craft heritage and harmonize traditional and modern luxury in tableware. Musubi Kiln supplies to top hotels and Michelin-starred restaurants globally, blending Japanese design and craftsmanship. The brand focuses on "craft x lifestyle," offering ceramics for luxury dining and daily life. Collaborations include renowned names such as the Four Seasons and The Shota, emphasizing handcrafted quality and the sensory experience. Mino ware from Hibino Ceramics, with its historical importance, is featured for its innovation and practicality. Musubi Kiln balances bespoke and large-scale production, maintaining "MUSUBI KILN quality" across their range, and works closely with chefs to enhance culinary presentations.

💰 In 2025, PAR Technology acquired Delaget and, in 2024, Task Group for $206 million and Stuzo for $190 million. Shift4 purchased Revel Systems for $250 million in May 2024, Vectron Systems in June, and Givex in August. The Access Group, expanding in North America, acquired Paytronix Systems in November 2024, QikServe in September, and SHR Group in June. In 2023, they also acquired Guestline and ResDiary, enhancing their position in the hospitality technology sector.