TOP NEWS - 10 Minutes News for Hoteliers - Page 85

3 min

eviivo and Breezeway Announce Seamless Integration to Simplify Property Management

💾 eviivo, a booking and property management platform, and Breezeway, an operations and guest experience platform, have integrated, aiming to streamline property operations and enhance guest experiences. The collaboration merges eviivo's AI booking management with Breezeway's AI-driven cleaning and maintenance expertise. This integration can save property managers over 40 hours monthly and reduce costs by up to 30%. It features comprehensive real-time booking integration, automated operations, and the ability to handle ad-hoc guest requests, improving operational efficiency and service quality. Jake Ryan of Book Hocking, managing over 150 cabins, testifies to the time-saving benefits of this seamless integration.

1 min

Trip.com’s profit soars 72% as global travel rebounds

📈 Feb 27, 2025 - Trip.com's net income surged 72% to CNY 17.1 billion with a revenue increase of 20% to CNY 53.3 billion for the year. Q4 saw net income rise 69% to CNY 2.2 billion and revenue up 23% to CNY 12.7 billion. Overseas bookings surpassed 2019 levels by 20%, while international site bookings jumped over 70%. Inbound China travel bookings doubled with a 150% rise from visa-free countries. Despite this, Trip.com's Nasdaq shares fell 11.4%, though Hong Kong shares grew 4.5%.

ExpressVPN Forges Partnership with Booking.com’s Business Platform

🏡 eviivo, a booking and property management platform, and Breezeway, an operations and guest experience platform, announced an integration aimed at streamlining property operations and enhancing guest experiences. The integration combines eviivo's booking management and AI tools with Breezeway's expertise in cleaning, maintenance, and safety operations, helping property managers automate workflows, save over 40 hours per month, and reduce operational costs by up to 30%. The comprehensive solution ensures no booking is missed or overbooked, and it coordinates all cleaning and maintenance tasks in real-time, catering to properties marketed in various combinations. Jake Ryan, owner of Book Hocking with over 150 cabins, testifies to the integration's time-saving benefits and efficiency improvement.

5 min

On Point: Today’s Point-of-Sale Systems Afford Numerous Advantages to Hoteliers and Guests

💳 POS systems gained traction in the hotel industry in the late 1990s and early 2000s due to the need for modernization and complexity of hotel services. They are vital for both larger hotels and limited-service properties, offering cloud integration, advanced analytics, personalization capabilities, omnichannel functionality, and enhanced integrations. Silverware Pay, launched at HITEC, distinguishes itself by providing integrated payment processing within the Silverware POS ecosystem, supporting various payment methods, and enabling data-driven decisions across multiple properties. Future enhancements may include AI-powered personalization, voice/gesture recognition, sustainability integration, and hyper-integration with various operational systems.

3 min

Aldar Launches ‘The Wilds’, A Dubai Community Where Residents and Nature Thrive Together

🌳 Aldar, in partnership with Dubai Holding, announced The Wilds, their third Dubai development, featuring 1,700 homes across mansions, villas, and apartments. Architect Nabil Gholam designed the eco-friendly community, which includes a premium school, retail hub, and clubhouses. Unique elements include The Nest pavilion, wildlife habitats, and LEED Platinum and Fitwel 3-star certifications. The Wilds, opposite Global Village on Sheikh Mohammed bin Zayed Road, launches for sale on 27 February 2025 at Coca-Cola Arena Dubai.

easyHotel focuses on Spain with four openings

🏨 easyHotel secured a €29.2 million loan from CaixaBank to expand in Spain, aiming to open new low-carbon hotels in Madrid, Barcelona, Valencia, and Alicante. Madrid's second easyHotel opens April 29, 2025, with rooms from €75/night and 31 parking spaces. Valencia and Barcelona's second hotels are set to open by end of 2025, while Alicante's first hotel launches in 2026. This growth strategy targets affordable stays, strategic locations, and aligns with sustainable hospitality practices.

4 min

Rate Parity, Brand Damage, and OTA Manipulation

🛏 Hotel Directors of Sales are challenged by Online Travel Agencies (OTAs) which enforce rate parity, manipulate pricing, and damage hotel brands, pushing dependency on OTA platforms. Rate parity clauses prevent hotels from offering lower rates on their own websites than on OTAs. Tactics used by OTAs include loyalty member discounts, hidden fees, bundled pricing, and geo-targeted discounts. These practices undermine hotel credibility, control hotel presentation online, and force hotels to pay commissions to stay visible. Hotels are encouraged to respond by offering value-added incentives, exclusive membership rates, and metasearch marketing. Some countries are pushing for legal changes in rate parity laws to combat the restrictive agreements imposed by OTAs.

4 min

Big Interview: Club Med on ‘always…

📖 Club Med, celebrating its 75th anniversary in 2025, has scaled up its 70 global resorts and introduced new technology in 2024. A 200% increase in usage followed the June 2024 launch of a more efficient B2B portal. Additionally, a Whatsapp integration launched in October 2024 has led to over 1,000 active conversations and 700 quotes, with a bot resolving 41% of queries independently. The company processes 5 million data points daily, analyzing 1.2 billion data points from a million customers each year. New AI technology for reducing food waste was piloted successfully at Club Med Da Balaia, Portugal, with plans for wider deployment.

What to expect at ITB Berlin 2025

📍 At ITB Berlin 2025, over 400 speakers and 24,000 attendees will discuss travel innovations, sustainability, and economic shifts in tourism. Topics include AI, eco-tourism, evolving market dynamics, digital transformations in hospitality, diversity in travel, and data-driven insights. Key sessions on AI, sustainable tourism, and economic forecasts provide valuable industry guidance. ????

Southern Europe’s hospitality industry sees record growth amid challenges

📍 Southern Europe's hospitality market in 2024 saw a 9.8% RevPAR increase and an 8% ADR rise to EUR175. Paris Olympics boosted hotel occupancy over 80%, peaking at 90.5%, with ADR averaging EUR781. Spain's tourism surged with an 11.5% RevPAR growth. Overtourism led to protests and government measures, yet occupancy and ADR grew. Post-Olympics, Paris expects normalization, Italy targets long-haul travelers, and Spain addresses overtourism versus demand.

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