TOP NEWS

📈 2025, Cayuga Hospitality Consultants' Annual Conference predicted significant changes in hospitality. AI becomes essential, while human oversight guides decisions. Rising interest rates and refinanced ownership lead to consolidation. Insurance costs increase, but coverage shrinks. Labor shortages prompt a career rebranding in hospitality. Hotel schools need to evolve. Outsourced expertise will transform operations, with a focus on conversions over new developments. Wellness and community are key for guests. Human judgment remains crucial, blending tech with emotional intelligence.

🏨 Bruce White, founder of White Lodging, will be posthumously awarded the 2026 Pioneer Award on January 27, 2026, at the Americas Lodging Investment Summit (ALIS). White, who founded White Lodging in 1985, transformed the hospitality industry with innovations like dual- and tri-brand hotels in the U.S. He developed over 225 hotels before his passing in early 2023. The Pioneer Award, established in 1996, recognizes trailblazers in the hospitality field.

🏨 In 2025, average wages for non-supervisory workers hit $22.70 per hour. The hospitality industry faced turnover rates 4 to 7 times the national average, costing $3,500 to $5,000 per replacement. Las Vegas union contracts reduced room quotas and enhanced safety. AI handles 70% of repetitive tasks, while automation may impact 25% of roles by 2030. Managerial pay rose 40%. Training transforms roles from line cooks to sous chefs, earning $55,000 to $75,000 annually.

💰 Dec 11, 2025: In the report "The State of Corporate Travel & Expense 2026" by Skift and Navan, 90% of business travelers view trips as essential, emphasizing deal-making and client relations. Seventy-four percent of managers anticipate more team trips, benefiting hotels with meeting spaces. Only 43% of travelers feel supported during issues, while fewer than 40% utilize real-time data for improvements. AI and NDC are enhancing booking experiences, underscoring the need for hotels to adapt with better data usage and service quality.

🗺 Dec 11, 2025, Phocuswright's report projects global travel bookings at $1.67 trillion for 2025, driven by strong APAC demand and digital bookings. The Asia-Pacific region leads growth due to increased intra-regional travel and rising disposable income. Short-term rentals and AI-powered planning tools intensify competition, requiring hotels to enhance experience and pricing strategies. With evolving guest expectations, hotels must leverage granular market intelligence to navigate this increasingly complex distribution landscape.

🍽 In 2025, editors from Nation’s Restaurant News and Restaurant Hospitality interviewed over 60 chefs on the Extra Serving and Menu Talk podcasts. These included corporate chefs from Taco John's and Marco's Pizza, as well as independents from Kyu and Northern Spy. Celebrity chefs Nelson German and Stephanie Izard also joined. Discussions covered culinary innovations, with expertise ranging from beverages to desserts. Tune into these podcasts for insights from top culinary minds.

📊 In the past year, Mews received 50,000 applications for a few hundred jobs, while hospitality faces a 70-80% turnover rate. Costs to cover operational gaps can reach hundreds of thousands annually. Hotels need strategic recruitment, focusing on employer branding and pay transparency. Social media can offer cost-effective applicant sourcing. Mews, with 12,500 customers in 85+ countries, was named Best PMS (2024, 2025) and raised $410 million to enhance hospitality.

🏨 **New England, 10 December 2025** — Lafayette Hotels, managing 26 properties, doubled direct online bookings since 2021 using RMS, a streamlined property management platform. This transition led to 70% of reservations being direct and reduced IT costs by $100,000 yearly. Operational efficiency increased as automated accounting saves 60 hours weekly. New properties onboard in nine days. RMS provides instant updates and unifies guest experiences, driving sustainable growth.

📈 Paris, Brittany, and the French Riviera excel in luxury hotel performance, while Île-de-France outside Paris struggles. Medium-sized cities (150,000-300,000 inhabitants) are gaining potential. Over ten years, RevPAR rose with slower cost increases, maintaining value creation potential. AI aims to boost productivity, and a +1 point Booking rating boosts RevPAR by 16%. CSR is crucial, with banks favoring green financing. The European hotel industry faces five challenges: process transformation, market fragmentation, asset modernisation, modularity, and CSR mobilisation.

📖 Joanna Fantozzi, a Senior Editor at Nation’s Restaurant News since August 2021, has over seven years of experience in hospitality journalism. Her career includes roles at Informa, Insider, and The Daily Meal. Joanna holds degrees from The College of New Jersey and CUNY. She has moderated industry events like MUFSO and Restaurants Rise and contributed to major publications. Her expertise covers restaurant news and cultural issues.